Leasing Professional

Description

• Attends company meetings when requested.
• Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
• Inspects models and "market ready" vacancies daily to ensure cleanliness.
• Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
• Prepares Welcome gift, paperwork and keys for new residents.
• Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
• Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
• Performs duties under pressure and meets deadlines in a timely manner 8.
• Completes all lease paperwork including related addenda and accepts initial rents and deposits.
• Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Prepares miscellaneous resident communication as needed.
• Answers incoming phone calls, texts, emails and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
• Assists manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
• Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Organizes and files appropriate reports, leases and paperwork.
• Inventories office supplies on periodic basis. Reports needs to manager.

Requirements

• High degree of flexibility with the ability to work independently
• Prior Leasing Experience Preferred but Not Required
• Must be able to work in a fast-paced and customer service-oriented environment
• Excellent organizational, presentation, interpersonal, written and oral communication skills
• Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders
• High School Diploma or Equivalent (College Degree or Coursework Desirable)
• Understanding of computer systems, web applications and software.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance