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Community Ambassador - The Nine at Tallahassee
Landmark Properties, Inc.
Provides exceptional service to prospective and current residents in a community to maximize occupancy, responsible for leasing, marketing, and resident experience
15d ago
Junior (1-3 years)
Full Time
Tallahassee, FL
Onsite
Company Size
1,400 Employees
Service Specialisms
Property Development
Construction Services
Sector Specialisms
Student Housing
Residential Communities
Multifamily Projects
Build-to-Rent Communities
Real Estate Development
Property Management
Investment Management
Construction
Role
What you would be doing
guest management
log maintenance
conflict resolution
policy enforcement
email campaigns
social media marketing
- Completing guest cards
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.
- Keep detailed activity logs in prospect and resident accounts.
- Assist in resolving resident concerns/conflict by escalating to the appropriate manager.
- Enter Maintenance Requests, as needed.
- Attend and contribute to Landmark Lineup and required staff meetings.
- Represent the community and Landmark Properties in a professional manner.
- Maintain a positive community environment and encourage participation in Residence Life activities.
- Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.
- Participate in all Turn-related activities including:
- Respond to internet and telephone inquiries in a timely and professional manner.
- Generating new leads
- Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.
- Adhere and comply with corporate procedures and government laws on Fair Housing.
- Assist in promoting the community via social media platforms and participating in on- and off-campus marketing events.
- Label & log packages and send resident notifications.
- Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including:
- Assist with email and text campaigns in Entrata and TextUs.
What you bring
microsoft office
bachelor's degree
organization skills
self-discipline
flexibility
communication skills
- Proficient in Microsoft Office Suite or related software.
- Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must possess strong organization skills.
- High school diploma or equivalent required.
- Must be reliable and have self-discipline.
- Ability to work evening and weekend hours, including resident lockouts as needed.
- Must be available to work during summer and Turn period.
- Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.
- Travel: No travel required.
- Move-in and Move-out days
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background checks may be conducted as a part of the hiring process
Company
Overview
15B Assets Under Management
Total Assets
The company manages $15 billion in assets under management, reflecting its significant presence in the student housing market.
97%+ Occupancy
Lease-Up Success
New developments consistently achieve over 97% occupancy rates within their first lease-up phases.
71,000+ Beds
Accommodation Capacity
The company has delivered over 71,000 beds across its portfolio, supporting student housing needs nationwide.
£5B Pipeline
Future Development
A £5 billion development pipeline signifies the company's ambitious growth strategy and expansion plans.
- Born in Athens, Georgia in 2004, the company quickly carved a niche building off-campus student housing.
- It combines in-house development, construction, acquisition, investment, and property operations under one roof.
- Their projects span purpose-built student housing and emerging single-family/multifamily rentals.
- Award-winning developments include national honors like CoStar, ENR, NAHB, and Best in American Living in student housing.
- A bold expansion saw the opening of a London office, marking their push into UK and European markets.
- Landmark Thrives” – a structured program for employee education, training, and resources to improve engagement
- Employee‑run ESG Committees empowered to identify and drive sustainability action across departments
- Landmark Lifts – a financial literacy and credit‑building program for residents
2023
ESG Report Highlights
The company's latest environmental, social, and governance report emphasizes the implementation of sustainability initiatives to guide decision-making processes.
- Environmental Stewardship is a core organizational priority within the company's four ESG pillars.
- Employee-led ESG Committees are actively supporting the execution of sustainability action items.
- Stakeholder engagement is extensive, involving residents, employees, and investors, and is fully aligned with the company's ESG strategy.
- ESG initiatives are strategically integrated into both the company's business operations and investment strategy, with a strong emphasis on sustainability.
- Each community hosts one equity-focused event per semester as part of resident programming.
- Landmark runs ongoing DE&I programming in every market via resident engagement.
- Employee-run ESG Committees include DE&I considerations when identifying community events.
- No public gender-specific statistics disclosed in available materials.
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