Senior Contract Manager

Description

The successful candidate will design and implement a divisional growth strategy, targeting new market segments, key accounts and service extensions such as drainage and CCTV. They will manage all commercial aspects, including budgeting, forecasting, cash‑flow, work‑in‑progress and invoice preparation, while driving operational excellence through digital planning, vehicle routing and subcontractor coordination. In addition, they will uphold HSQE and environmental standards, conduct audits and incident investigations, and maintain strong client and employee relationships.

• Lead turnaround and growth of the Sweeping Division in Leeds.
• Create and execute a divisional growth plan covering market segments, key accounts and service expansion.
• Manage budgets, forecasts, work‑in‑progress, cash flow and invoice readiness with strong financial discipline.
• Ensure HSQE and environmental compliance through audits, toolbox talks and incident investigations.
• Oversee planning, scheduling, vehicle routing and subcontractor coordination to meet SLAs.
• Build and maintain client relationships, delivering timely service reviews and accurate reporting.
• Provide line‑management for managers and field teams, fostering performance and morale.
• Utilize digital planning and reporting tools for fleet routing and depot logistics.
• Lead teams through change with measurable performance improvements.

Requirements

Candidates must have senior‑level experience in operations or contract management within highways, waste, sweeping, drainage or similar infrastructure services. Proven P&L responsibility, forecasting, margin protection and cash‑flow control are essential, as is familiarity with environmental regulations (WAC, LOI, WM3) and waste testing/classification. Experience with fleet routing, depot logistics, digital reporting tools and leading teams through change is required. Desirable qualifications include CCTV drainage investigation, WAMITAB, NEBOSH Environmental, SMSTS/SSSTS, CSCS and First Aid certifications, as well as public‑sector tendering experience.

• Demonstrate senior operations/contract management experience in infrastructure services.
• Possess proven P&L ownership, margin protection and cash‑control expertise.
• Apply knowledge of environmental regulations (WAC, LOI, WM3) and waste testing/classification.
• Experience delivering CCTV drainage investigations and relevant health‑and‑safety certifications (desirable).
• Experience with public‑sector tendering and local‑authority contract delivery (desirable).

Benefits

Ground Control offers clear career development pathways, including a leadership academy, professional accreditations and further education opportunities. Employees benefit from a competitive remuneration package, annual bonus, share options, pension scheme, 23 days holiday plus bank holidays, health services and gym memberships, as well as a supportive, innovative culture that values collaboration and employee recognition.

• Access career development programs such as the GC Leadership Academy and professional accreditations.
• Receive competitive salary, annual bonus, share options, pension, 23 days holiday plus bank holidays, health benefits and gym memberships.

Training + Development

Interview process

Visa Sponsorship

Security clearance