Inside Sales Representative

Description

Job Summary: Senior Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers. As the most experienced members of Inside Sales, Sr. Inside Sales Reps are responsible for managing customer relationships and driving new business.

• Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
• Sell and service customers providing pricing and product application information;
• Input all orders into sales order system in a timely manner;
• Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;
• Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;
• Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;
• Provide promotional literature and product information as requested;
• Schedule orders according to customer requirements;
• Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;
• Attend weekly sales meetings.
• Keep supervisors apprised of customer issues as warranted;
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
• Source materials that NEFCO does not keep in stock through interaction with purchasing team;
• Meeting and exceeding top and bottom line sales and gross profit goals both individually and a cohesive sales team;

Requirements

• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Strong customer service skills
• Degree is preferred (although industry experience may be considered in lieu of degree)
• Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;
• Excellent verbal and written communication skills
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
• 1-2 years of work experience (preferably in construction supply sales)
• Demonstrate strong ability to work in fast pace, high pressure environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance