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Resource Coordinator
Eaton
Coordinate field service staffing, schedules, and customer entrance requirements.
13d ago
$77,625 - $113,850
Intermediate (4-7 years)
Full Time
San Diego, CA
Onsite
Company Size
105,000 Employees
Service Specialisms
Electrical power distribution field services
Electrical system studies
Switchgear modernization
Custom Panel Shop
Turnkey electrical solutions
Modular integrated transportable substations
Modular data centre design/build services
Modular Power Assemblies
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
salesforce review
work orders
job scheduling
resource planning
test equipment
customer calls
- Review Salesforce time entry and manage unassigned time- any jobs without purchase orders assigned time to jobs once they were received
- Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, including coordination of required trainings, background checks, drug screenings, etc.
- Maintain strong communication with sales engineers, Sales, and customers
- Complete work order requirements and update when orders can be invoiced
- Handles administrative tasks of District Operations Center- shipping and receiving, ordering test equipment or materials needed of job sites
- Schedule warranty, emergency, and productive jobs
- Update job schedule due to customer changes, emergency work, and schedule changes
- Obtain necessary test equipment and materials based on job requirements
- Participate in backlog meeting reviews
- Provide clear project details and customer expectations on work to be performed
- Field emergency customer calls to gather critical information and pass it on to the appropriate party for action
- Be responsible for appropriate resource planning of field service employees within Salesforce
What you bring
ms office
3+ years
associate’s degree
power distribution
communication
scheduling
- Strong organization and communication skills
- Strong computer skills (MS Office and scheduling software)
- No relocation is being offered for this position. Only candidates residing within a 50-mile radius of San Diego CA will be considered. Active duty military candidates are exempt from this requirement.
- 3+ years of experience with customer service, scheduling, planning, or project coordination in a manufacturing or service environment
- Associate’s degree from an accredited institution
- High School Diploma or GED equivalent
- Occasionally required to lift/carry/push/pull up to 50 pounds
- Must be authorized to work in the United States without company sponsorship now and in the future
- Knowledge of power distribution, control products, as well as field service practices and procedures, employee relations and quality programs.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa Sponsorship- no visa sponsorship; candidates must already be authorized to work in the u.s.
- coordinate background checks, drug screenings, and required trainings for on‑site personnel.
- fair‑chance policy: conviction history not required until after a conditional offer; background check conducted then.
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Company
Overview
Over 100 years
Years in operation
The company has been operational for over a century, demonstrating its long-standing presence in the industry.
Over 175 countries
Countries Operated
Eaton operates its business across 175 countries, showcasing its global reach and influence.
- global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
- products and services span across industrial, commercial, residential, and infrastructure markets.
- innovative solutions in energy storage, electrical distribution, and industrial automation.
- instrumental in advancing technologies for utilities, transportation, and energy management.
- recent standout projects include large-scale energy management systems for smart cities and utilities.
- systems are crucial for sectors ranging from renewable energy to water resources management.
- history of growth through acquisitions, continuously expanding global footprint and product offerings.
- Develop employees by helping them succeed not just at work, but in life as well
- Delight customers by understanding their challenges and delivering real solutions proactively
- Deliver for shareholders by doing what's right
- Support communities by offering time and talent to meet social and economic needs
- We are ethical
- We are passionate
- We are accountable
- We are efficient
- We are transparent
- We learn
- Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
- Our brand promise: we make what matters work
31% GHG Reduction
Operational Emissions Reduced
The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.
Carbon Neutral by 2030
Commitment to Carbon Neutrality
The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.
58M Metric Tons (Scope 3)
Scope 3 Emissions in 2023
In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.
$3B Invested
Sustainable R&D Funding
The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.
- Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
- Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
- Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
- Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
- Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
- Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.
28% Women
Representation in Salaried Roles
Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.
24% Minorities
U.S. Minority Representation
U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.
54% Leadership
Global Leadership Team Composition
Over half of the global leadership team are U.S. minorities.
2/3 Board
Board Member Diversity
Two-thirds of Board members identify as women or U.S. minorities.
10K Members
Inclusion Resource Groups
Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.
100% Equality
Disability Equality Index
Received a perfect score of 100 on the Disability Equality Index for three consecutive years.
100% Equality
HRC Corporate Equality Index
Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.
- Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
- Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
- Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
- Received multiple global inclusion awards for commitment to diversity and inclusion.
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