Administration Clerk - 12 months Contract

Description

• Processing assigned work
• Complete Daily and Weekly Reporting
• Provide additional analytical reporting and other support as requested by Supervisor/Manager
• Provide exceptional customer service, internally and externally
• Manage customer payments
• Investigate and reconcile aged AR
• Responsible to ensure that process documentation related to the scope of responsibility are kept current
• Complete assigned work to meet team SLA
• Develop and nurture a culture of safety, quality, service, efficiency, and consistency
• Coordinate the activities to identify, troubleshoot and find solutions to problems related to process, people and IT failures
• Complete exception handling and open order investigations

Requirements

• Experience in managing customer payments and receivables including the reconciliation of payments
• Excellent time management and organization skills
• High level of attention to detail and the ability to follow a task through to completion
• Related experience in the HVAC industry would be considered an asset
• Completion of a post-secondary degree/diploma in Business Administration or a related field
• Demonstrated ability to work in a team environment
• Advanced computer skills including the Microsoft Office suite- Excel, Word and PowerPoint
• Exceptional verbal and written communication skills and customer service skills
• Strong interpersonal skills with the ability to work well in a team environment

Benefits

• A great benefits plan for you / your family
• Career paths so you can advance in the company
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential

Training + Development

Interview process

Visa Sponsorship

Security clearance