Product Owner, UKG

Overview

Manage and optimize UKG Pro HR platform, handling releases, integrations, and support.

Key Responsibilities

• system monitoring
• user support
• release management
• ukg configuration
• integration monitoring
• bi reporting

Tasks

-Continuously monitor system health, proactively identifying and implementing improvements or optimizations. -Provide ongoing user support, troubleshooting escalations and complex system issues promptly, and collaborate with technical teams to resolve data transfer, system connectivity, and integration challenges. -Collaborate closely with HR teams and the Product Lead to gather requirements, align UKG priorities with overall HR technology strategy, and maintain a prioritized product backlog based on business value and system needs. -Lead UKG release management (monthly and semi-annual), including impact assessments, testing, validation, and deployment, while staying informed of updates and implementing new features aligned with HR requirements and the business roadmap. -Own and manage UKG Core (HR-only module) configuration and UKG BI (IBM Cognos) reporting to ensure the platform meets business needs, remains stable, and performs optimally with data integrity and security. -Monitor and troubleshoot integrations between UKG and other internal/external systems to ensure smooth data flow and minimize failures. -Configure and maintain UKG features, including fields, page layouts, workflows, access control, and custom reports, supporting company reporting and integrations with UDES.

Requirements

• ukg pro
• ibm cognos
• power bi
• sql
• api integrations
• problem solving

What You Bring

-3-5 years of hands-on experience supporting UKG Pro, with a focus on HR modules, UKG BI (IBM Cognos), and UDES, including monitoring and troubleshooting data integrations; familiarity with API-based integrations is a plus. -Experience building and maintaining Power BI dashboards. -Experience in construction, engineering, or other project-driven industries with complex workforce and compliance requirements. -Working knowledge in SQL, including the ability to write and troubleshoot queries to support reporting and data quality checks. -Strong understanding of UKG UDES and experience collaborating with technical teams on architecture, integration design, and data strategy. -Demonstrated success delivering enterprise-grade HR technology solutions from requirements gathering through implementation. -Excellent analytical and problem-solving skills, with a focus on diagnosing and resolving technical issues in HR systems. -Strong communication and interpersonal skills, including the ability to translate technical concepts for business stakeholders and work effectively with cross-functional teams (HR, IT, and vendors). -Proven ability to manage product backlogs, write clear and actionable user stories, and prioritize based on business value.

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Benefits

-Tuition reimbursement for associates -1-month paid sabbatical after every five years of employment, plus $5,000 for travel -Scholarship for associates’ children up to $28,000 per child -1-week paid volunteer leave each year -100% charitable match -Employee Stock Ownership Plan (ESOP) -Medical, dental, and vision insurance coverage -Traditional and Roth 401k -Industry-leading performance-based bonus program -100% paid 12-week maternity leave

About Arco A Family Of Construction Companies

-Began as a single‑office design‑build firm and steadily expanded coast to coast. -Specialising in sectors such as warehouse/distribution and healthcare, ARCO also tackles manufacturing, entertainment and multi‑family ventures. -Its entrepreneurial, associate‑owned model returns half of the profits to employees and offers sabbaticals and stock ownership.

Sector Specialisms