Sr. Vehicle Preparation Coordinator | Hertz | Financial Services Rental & Leasing

Description

• Conduct a huddle with all VPAs before the start of each shift.
• Share daily Car Wash report with Team Leader.
• Coordinate with vendors to obtain materials at competitive rates.
• Ensure random checks of 5 vehicles per shift to maintain Hertz vehicle cleaning standards.
• Ensure daily entry of Fuel Consumption.
• Perform DSM inventory daily.
• Reconcile the manifest with the excel file maintained by the Shift Supervisor.
• Manage yard cleaning as per agreement with the Facilities department.
• Perform daily Fuel Consumption Comparison and share report with Team Leader.
• Check Tank level and coordinate with vendor regarding wastewater management.
• Inventory dirty branches to avoid aging vehicles and child seats.
• Update the Order of Production Bar with required vehicle cards as per business requirements.
• Train all VPAs on Vehicle Acceptance Criteria, Vehicle Preparation Standard Work, and Damage Identification.
• Ensure VPAs select and prepare correct vehicles according to the Substitution Matrix.
• Manage all items according to Lost and Found standard work procedures.
• Maintain proper inventory of all materials required for vehicle cleaning and ensure proper stock.
• Update the Huddle board before the start of the shift as per template provided.
• The Vehicle Preparation Coordinator is tasked with enhancing the overall customer experience by ensuring vehicles prepared by the team meet Hertz standards. This role involves managing car washers, conducting quality checks, overseeing inventory, and reporting productivity, all aimed at efficient vehicle preparation. Success in this role is guided by adherence to established vehicle preparation standards, damage identification processes, and management of lost and found items. Effective communication, leadership, and organizational skills are crucial for driving team performance and maintaining operational excellence.
• Report any discrepancies noticed promptly to the Team Leader.
• Ensure correct transfers and daily closure of open NRTs.
• Ensure VPA productivity report is updated daily.
• Promptly record all Lost and Found items in the Lost and Found items Log.
• Contact waste company for garbage removal from yard.
• Receive service reports, handle, and report Trade Waste Discharge Permit Letters.
• Share productivity report with the Team Leader on a weekly basis.

Requirements

• Effective team-building and leadership qualities.
• Excellent interpersonal skills and emotional intelligence.
• Excellent communication, interpersonal, and customer interaction skills.
• Bachelor's degree or equivalent.
• Professional communication and presentational skills.
• Strong customer interaction capabilities.
• Over 5 years experience in the automotive industry.
• Minimum of 2 years experience managing people in a logistical role.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance