Facility Manager III

Description

• Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
• Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
• Approve service contracts up to authority level.
• Liaison with Client and Tenant on day-to-day facility management activities.
• Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
• Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
• Prepare tender documents for RFP, tender and analyse bids
• Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
• Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
• Perform simple cost benefit analysis.
• Meet all service level performance indicators.
• Derive a project plan for future maintenance activities and input into Capital Planning.
• Is the single point of contact for a portfolio of properties and all facility related requests.
• Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
• Manages facilities with square footage of 500,000 square feet.
• Manages customer relationships and provides proactive communications.
• Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
• Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
• Effectively manages escalations with a sense of urgency congruent with client expectations.
• Monitor results of various contract service performance indicators and develop action plan for deviations.
• Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
• Negotiate best possible terms and prepare contract documents.
• Perform annual inspection of all sites and evaluate the condition of all building components.
• Meet annual targets as per contractual performance indicator.
• Monitor sub-contractor performance.
• Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
• Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
• Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.

Requirements

• Excellent at planning and organising.
• Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
• Knowledge of building standards and requirements.
• Strong technical knowledge.
• Strong analytical and problem-solving skills.
• Strong customer focus.
• Certified Facility Manager through International Facility Management Association (IFMA).
• Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
• Ability to work in a high touch environment with high client expectations.
• Certified Property Manager through Institute of Real Estate Management.
• Five to ten years’ experience in a property/facility management environment.
• Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
• Strong computer skills.
• Excellent communication and relationship management skills.
• Real Property Administrator through Building Owners and Managers Institute (BOMI).
• Strong negotiation skills.
• Excellent business management/development skills.
• Superior communication and facilitation skills required to advise and influence client.
• Ability to multitask and meet strict deadlines under pressure.
• Excellent people management skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance