2026 Assistant Connections Coordinator Advanced Apprentice, Customer Network Development, Warwick

Description

• Supporting with key steps in the connection journey, like tracking applications and supporting project delivery.
• Acting as the first point of contact for customer inquiries, delivering high-quality service and managing expectations throughout the connection process.
• Supporting the transition to Net Zero and RIIO-T2 by helping improve data and contribute to customer strategy.
• You’ll develop well-rounded skills through practical experience.
• Maintain accurate system data and records, ensuring timely submissions to Ofgem and managing our internal platforms.
• Working with different teams including Customer Connections and regional teams to help organise customer meetings to keep everything running smoothly.

Requirements

• Due to the nature of this role, applicants for this position must be at least 18 years of age by the start date of the programme (1st September 2026).
• You will have or predicted to achieve minimum of five GCSEs with grades 9 to 4 (A* to C), including English language and Maths or equivalent.

Benefits

• Flexible benefits including cycle to work, buy/sell holiday to name a few.
• 26 days annual leave + statutory holidays.
• Opportunity to enrol in our sharesave/share incentive plans.
• A permanent position upon successful completion of your Apprenticeship.
• Pension scheme and sharesave options.

Training + Development

Interview process

Visa Sponsorship

Security clearance