Sr. Operations Analyst - Hybrid
Nrg Energy
Data analysis, KPI reporting, process improvement, and project support for billing ops.
10 days ago ago
$85,680 - $141,360
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Princeton, NJ
Hybrid
Company Size
15,637 Employees
Service Specialisms
Operations & Maintenance
Turbine Services
Gas Turbine Parts Supply
Rotor Life Management
Major Maintenance Services
Outage Planning
Project Management
Supply Chain Management
Sector Specialisms
Power
Natural Gas
Load Management
Sustainability
Renewables
Energy Services
Distributed Generation
Commercial Operations
Role
What you would be doing
kpi reporting
sql queries
root cause
data analysis
uat coordination
issue triage
- Develop reports to monitor key performance indicators (KPIs) and provide insights to management
- Participate in multiple projects/initiatives simultaneously and ensure timely completion of deliverables
- Utilize SQL to pull simple data sets on demand
- Use root-cause analysis to identify process gaps, as well as recommend and implement solutions
- Deliver information and analysis that support business strategy - identifying trends, risks, and opportunities for improvement
- Contribute to the execution and implementation of new business, regulatory changes, and platform integrations through requirements gathering, gap analysis and UAT coordination
- Function as the main point of contact for Regulatory changes and escalations
- Document existing and new process flows and update as required
- Represent the Billing Operations team as the main point of contact for production issue triage and resolution
What you bring
power bi
sql server
sharepoint
excel
visio
bachelor’s
- Regularly required to talk or hear to communicate
- Ability to translate data into formats, such as Excel, Visio, Powerpoint and Power BI, as required for analysis and presentation
- Frequent use of computers, i.e. typing on keyboards, viewing monitors, etc.
- Working knowledge of deregulated energy market preferred
- Proficient in SharePoint, Power BI, and SQL Server Management Studio
- Minimal domestic travel may be required
- Fast paced environment with high volume workload
- 3-5 years’ experience in analysis, data analytics or project management related field
- Strong analytical and mathematic skills
- Associate degree
- Ability to solve complex problems with minimal guidance
- Work is primarily sedentary (desk work at a computer)
- Bachelor’s degree
- Effective oral and written communication skills with ability to discuss findings and recommendations in a succinct manner
- Capable of working independently and making decisions accordingly
- Previous energy/utility industry experience preferred
- Excellent organizational skills with the ability to balance multiple demands
- Ability to collaborate and interact professionally with internal teams, management, external vendors, and utilities to acquire knowledge, resolve issues, and participate in projects
- Must be proficient in Microsoft Tools: Word, Excel, Outlook, Visio
- Hybrid based in our Princeton office.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
2003 Emergence
Independent Company
The company emerged as an independent entity in 2003 following its bankruptcy.
5.4 GW Capacity
Planned Power Generation
Develops large-scale natural gas plants with a planned 5.4 GW combined-cycle capacity for data centers by 2029.
2006 Acquisition
Texas Genco
Milestone acquisition of Texas Genco in 2006 expanded its operational capabilities.
2009 Purchase
Reliant Energy
Acquisition of Reliant Energy in 2009 strengthened its market presence.
- Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage.
- Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint.
- Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration.
- Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments.
- Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.
- Protecting People and the Environment — comprehensive training, rigorous protocols, continuous improvement
- Delivering reliable, innovative energy solutions and strong community engagement
- Upholding ethical standards, transparency in reporting, and accountability
- Investing in R&D, digital transformation, strategic partnerships to drive progress
50% Reduction
GHG Emissions Cut
The company has achieved a 50% reduction in greenhouse gas emissions from a 2014 baseline.
44% Drop
Emissions Reduced
Emissions dropped significantly from 61 MtCO₂e in 2014 to 34 MtCO₂e in 2021, representing a 44% reduction.
$900M Bond
Sustainability-linked Financing
Issued a $900 million Sustainability-Linked Bond tied to reducing emissions to 31.7 MtCO₂e by 2025.
Net-Zero by 2050
Carbon Emissions Target
Aims to achieve net-zero carbon emissions by 2050, aligning with global climate goals.
- SBTi‑approved, 1.5 °C‑aligned emissions targets
- Recognized by SEAL Awards for reducing GHG by 55% from 2014 baseline and expanding low‑carbon retail offerings
30% Women
Board Diversity
Ensures at least 30% of board members are women.
3-Year Cycle
Pay Equity Study
Gender and race pay equity study conducted every 3 years, ensuring equitable results after controlling for key factors.
100% Completion
Bias Training
All employees, including executives, have completed unconscious bias training.
- Evaluated and revised job postings to eliminate 4‑year degree requirements and gendered language
- Cross-functional 21-member team led by CEO delivering actionable DEI recommendations
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio