Inside Sales Representative-1 at Zekelman Industries in Wheatland, PA | Kablio

Role

Description

prospecting

pricing strategy

inventory management

order processing

customer support

expedited shipping

Identify customer needs proactively and deliver tailored solutions to enhance their overall experience.
Conduct outbound prospecting, including cold calling, to expand the customer base.
Monitor market conditions and provide insights on trends and competitive pricing to sales management.
Collaborate with internal teams to ensure proper handling of orders with special requirements.
Oversee customer inventory programs to prevent excess material and obsolescence.
Determine competitive pricing strategies that maximize profitability and support customer retention.
Serve as the primary point of contact for customers by providing consistent communication, guidance, and support.
Coordinate expedited shipping for ready-to-ship materials to meet customer deadlines.
Partner with outside sales representatives to drive revenue growth and achieve performance targets.
Provide sales territory coverage when the primary representative is unavailable.
Manage customer service and order fulfillment processes with accuracy and efficiency.
Ensure timely and precise order processing from initial request through final delivery.

Requirements

problem solving

crm

steel industry

analytical

communication

inside sales

Customer-focused with a proactive, problem-solving mindset.
Ability to work in a fast-paced setting with shifting priorities.
Strong analytical and mathematical abilities.
Preferred experience in the steel industry or a related manufacturing sector.
Proficient in computer-based systems and CRM tools.
High attention to detail with the ability to manage shifting priorities in a fast-paced environment.
Ability to remain in a stationary position for extended periods in an office environment.
Excellent communication and interpersonal skills.
Ability to build trust, credibility, and long-term relationships with customers.
Preferred experience in inside sales with proven success.

Benefits

Comprehensive Health, Dental & Vision Insurance
Bonus Plan & Profit-Sharing Opportunities
Paid Vacation & Holidays
Tuition Assistance Program
401(k) with Company Match
Employee Loyalty Awards
Competitive Compensation

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

resource-newmanufacturer-leading
resource-experience-diverse-industries
resource-manufacturing-facilities
resource-innovation-global-markets
resource-quality-reliability
resource-advanced-technology
resource-future-manufacturing

Culture + Values

90 Days

Career Development Timeline

Employees transition from a red hat to a green hat status within their first 90 days, signifying growth and readiness for advanced responsibilities.

Integrity
Never Stand Still
People First
Great Isn’t Easy
No Short Cuts
Value Over Cost
A team-driven environment where people work together like a family
Open-door policy and open and honest communication with leadership
Support for individual growth and career development
Involvement in team committees and direct feedback loops with senior leaders
Incentive bonuses tied to performance
Receptive to new ideas, exchanging different points of view

Environment + Sustainability

$200+ million

Investment in Sustainable Facilities

Invested over $200 million in modernizing manufacturing facilities with a focus on automation, hot-dip galvanization, and environmental friendliness.

11.3 million metric tons

CO₂ Emissions Reduction Potential

U.S. domestic steel production could reduce CO₂ emissions by approximately 11.3 million metric tons annually by replacing steel imports.

13%

Emissions Reduction Share

This reduction represents 13% of the U.S. steel industry's total emissions.

Claim facilities are among the cleanest steel manufacturers with the lowest CO₂ emissions in the world
Domestic manufacturing reduces reliance on overseas shipping, avoiding increased pollution from long-distance transport
Continuous investments focused on producing more sustainably via facility modernization, automated warehouses, loading cranes, and expanded galvanization

Inclusion & Diversity

72% Employee Approval

Employee Approval of CEO

72% of employees approve of the company's CEO, reflecting a positive sentiment among the workforce.

Gender Distribution

Employee Ratings by Gender

Women gave an average rating of 3.0 stars, while men gave an average rating of 2.3 stars on Glassdoor reviews.

3.4 Stars Diversity Rating

Diversity & Inclusion Rating

The company received a 3.4-star rating for Diversity & Inclusion on Glassdoor, reflecting employee sentiment on this topic.

No specific internal DEI strategic goals disclosed publicly
No reported gender-based hiring or promotion targets

Articles

About Zekelman Industries

Careers

Role

Description

prospecting

pricing strategy

inventory management

order processing

customer support

expedited shipping

Identify customer needs proactively and deliver tailored solutions to enhance their overall experience.
Conduct outbound prospecting, including cold calling, to expand the customer base.
Monitor market conditions and provide insights on trends and competitive pricing to sales management.
Collaborate with internal teams to ensure proper handling of orders with special requirements.
Oversee customer inventory programs to prevent excess material and obsolescence.
Determine competitive pricing strategies that maximize profitability and support customer retention.
Serve as the primary point of contact for customers by providing consistent communication, guidance, and support.
Coordinate expedited shipping for ready-to-ship materials to meet customer deadlines.
Partner with outside sales representatives to drive revenue growth and achieve performance targets.
Provide sales territory coverage when the primary representative is unavailable.
Manage customer service and order fulfillment processes with accuracy and efficiency.
Ensure timely and precise order processing from initial request through final delivery.

Requirements

problem solving

crm

steel industry

analytical

communication

inside sales

Customer-focused with a proactive, problem-solving mindset.
Ability to work in a fast-paced setting with shifting priorities.
Strong analytical and mathematical abilities.
Preferred experience in the steel industry or a related manufacturing sector.
Proficient in computer-based systems and CRM tools.
High attention to detail with the ability to manage shifting priorities in a fast-paced environment.
Ability to remain in a stationary position for extended periods in an office environment.
Excellent communication and interpersonal skills.
Ability to build trust, credibility, and long-term relationships with customers.
Preferred experience in inside sales with proven success.

Benefits

Comprehensive Health, Dental & Vision Insurance
Bonus Plan & Profit-Sharing Opportunities
Paid Vacation & Holidays
Tuition Assistance Program
401(k) with Company Match
Employee Loyalty Awards
Competitive Compensation

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

resource-newmanufacturer-leading
resource-experience-diverse-industries
resource-manufacturing-facilities
resource-innovation-global-markets
resource-quality-reliability
resource-advanced-technology
resource-future-manufacturing

Culture + Values

90 Days

Career Development Timeline

Employees transition from a red hat to a green hat status within their first 90 days, signifying growth and readiness for advanced responsibilities.

Integrity
Never Stand Still
People First
Great Isn’t Easy
No Short Cuts
Value Over Cost
A team-driven environment where people work together like a family
Open-door policy and open and honest communication with leadership
Support for individual growth and career development
Involvement in team committees and direct feedback loops with senior leaders
Incentive bonuses tied to performance
Receptive to new ideas, exchanging different points of view

Environment + Sustainability

$200+ million

Investment in Sustainable Facilities

Invested over $200 million in modernizing manufacturing facilities with a focus on automation, hot-dip galvanization, and environmental friendliness.

11.3 million metric tons

CO₂ Emissions Reduction Potential

U.S. domestic steel production could reduce CO₂ emissions by approximately 11.3 million metric tons annually by replacing steel imports.

13%

Emissions Reduction Share

This reduction represents 13% of the U.S. steel industry's total emissions.

Claim facilities are among the cleanest steel manufacturers with the lowest CO₂ emissions in the world
Domestic manufacturing reduces reliance on overseas shipping, avoiding increased pollution from long-distance transport
Continuous investments focused on producing more sustainably via facility modernization, automated warehouses, loading cranes, and expanded galvanization

Inclusion & Diversity

72% Employee Approval

Employee Approval of CEO

72% of employees approve of the company's CEO, reflecting a positive sentiment among the workforce.

Gender Distribution

Employee Ratings by Gender

Women gave an average rating of 3.0 stars, while men gave an average rating of 2.3 stars on Glassdoor reviews.

3.4 Stars Diversity Rating

Diversity & Inclusion Rating

The company received a 3.4-star rating for Diversity & Inclusion on Glassdoor, reflecting employee sentiment on this topic.

No specific internal DEI strategic goals disclosed publicly
No reported gender-based hiring or promotion targets

Articles

About Zekelman Industries

Careers