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Sr Business Program Manager
Exelon
Leads development, implementation, and evaluation of projects, programs, and/or business initiatives, providing requirements analysis, performance measurement, quality assurance, and managing scope, schedule, and budget for organizational projects and programs.
23d ago
$86,400 - $118,800
Expert & Leadership (13+ years)
Full Time
Philadelphia, PA
Office Full-Time
Company Size
20,014 Employees
Service Specialisms
Information Technology
Engineering
Administration
Accounting & Finance
Security
Program/Project Management
Customer Service
Clerical
Sector Specialisms
Electric Power Generation
Electric Power Distribution
Gas Transmission
Gas Maintenance
Gas Distribution
Infrastructure
Fleet Management
Freight and Logistics
Role
What you would be doing
client support
project coordination
business planning
process improvement
corrective actions
change management
- Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries. (20%)
- Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives. (20%)
- Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables. (10%)
- Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership. (10%)
- Coordinate work plans to implement corrective actions that are identified as a result of performance assessment. (10%)
- Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)
- This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regards to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
- Will regularly serve as lead for cross-functional and cross company teams responsible for the integration of best practices through the organization. Supports the establishment of business plans and objectives for multiple areas / departments. Develops performance indicators and tracking mechanisms to monitor results.
- Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs. (20%)
- Develop high-quality materials such as reports, presentation, documents with a strong focus on communication.
What you bring
project management
pmp
six sigma black belt
excel
communication skills
problem solving
- Ability to work effectively at all levels in an organization
- Comprehensive knowledge of the practices, procedures and principles of project management.
- Demonstrated ability to build consensus, establish trust, meet critical deadlines, communicate effectively, and accept accountability of multiple tasks.
- Demonstrated business acumen and ability to create value with strong problem solving, analytical/financial, negotiation, and conflict management skills and a willingness to accept increased responsibilities.
- Demonstrated strong analytical skills for project evaluation including analysis of complex projects with economic, financial, risk and decision analysis. Proficient in business case development and ability to effectively present business cases to business unit leadership.
- This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. The position regularly mentors less experienced colleagues.
- Demonstrated ability to develop and implement process enhancements and efficiencies including new technology
- Bachelor's degree in a business or S.T.E.M. field with 4-7 years of related business experience OR in lieu of bachelor's degree, 6-9 years of related business experience.
- Advanced proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
- MBA or Master's degree in a business or S.T.E.M. field.
- Excellent written and verbal communication skills Proven ability to lead and coach teams through change, manage resistance, and ensure successful adoption of new processes and systems
- This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal. The ability to build relationships across the organization is critical.
- Comprehensive understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
- Certification as: Certified Associate in Project Mgmt (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt
- Customer driven with demonstrated excellent written and oral communication skills and ability to interact with people of all levels.
- Comprehensive knowledge of the practices, procedures and principles of project management. Ability to analyze complex business processes and systems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.
- Strong organizational skills with the ability to mange multiple initiatives simultaneously and drive cross-functional alignment
- Annual Bonus for eligible positions: 15%
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Medical, dental and vision insurance
- Employee Assistance Program and resources for mental and emotional support
- Referral bonus program
- 401(k) match and annual company contribution
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $86,400.00/Yr. – $118,800.00/Yr.
- Life and disability insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check
- credit check (for financial positions)
- reference checks
- education verification
Company
Overview
Fortune 200-ranked
Company Ranking
Recognized as a leading enterprise in the U.S. with significant market presence.
$23B Revenue
Annual Revenue
Generates over $23 billion in annual revenue, reflecting substantial market influence.
10M+ Customers
Customer Base
Serves over 10 million customers across multiple regional networks.
20+ Reactors
Nuclear Capacity
Owns a significant portion of U.S. nuclear generation capacity, supporting its energy backbone.
- Exelon operates as America's largest regulated energy delivery company, formed from the merger of two century-old utilities in 2000.
- It focuses on modernizing infrastructure and enhancing grid resilience through continuous investment.
- The company's portfolio includes major utilities such as ComEd, BGE, PECO, Pepco, and others, covering vast transmission and distribution systems.
- In 2022, Exelon spun off its power generation arm while maintaining full ownership of its transmission and distribution networks.
- Exelon’s strategic initiatives often influence the mid-Atlantic and Midwest energy markets, shaping the regional energy landscape.
- Safety: We put safety first in all that we do.
- Integrity: We uphold the highest standards of integrity in all of our actions.
- Customer Commitment: We are passionate about exceeding customer expectations.
- Excellence: We strive for excellence in everything we do.
- Teamwork: We collaborate to achieve success as one team.
- Accountability: We take responsibility for our actions and deliver on our commitments.
50% CO2 reduction
Emissions Goal
Plans to cut CO2 emissions by half by 2030 compared to 2005 levels, aligning with global climate targets.
10M+ customers
Renewable Energy Access
Aiming to deliver clean, reliable energy to over 10 million customers through increased renewable capacity.
- Net-zero emissions target by 2050.
- Continued development of energy storage systems and cleaner energy solutions.
By 2030.
Gender Parity Goal
Commitment to achieving gender parity in leadership roles within the next decade.
45%
Diverse Workforce
The workforce composition includes women and minorities.
30%
Technical Roles Goal
Aim to increase the percentage of women in technical roles by 2025.
- Established various employee resource groups to promote a diverse and inclusive environment.
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