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Front Line Supervisor
mitie cleaning & hygiene services
Supervises front‑line security team, ensuring compliance, training and site safety.
8d ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Wandsworth, England, United Kingdom
Onsite
Company Size
1500+ globally Employees
Service Specialisms
serviceSpecialismFormat1
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Sector Specialisms
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sectorSpecialismFormat2
Role
What you would be doing
log management
security systems
incident investigation
client liaison
kpi delivery
data compliance
- Ensuring security records and logs are being kept up to date.
- Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
- Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
- Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
- Provide customer / client liaison as and when required.
- Assist in review of Security Officers performance and development.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To be responsible for the day-to-day operation of Security.
- Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
- Ensure the security team are compliant with all relevant legislation on data protection.
- Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- To undertake additional training to ensure continuous self-development.
- To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.
What you bring
sc clearance
computer literate
security experience
sia license
problem solving
self‑motivation
- Self-confidence and an interest in self-development.
- SC Clearance desirable
- Be computer and software literate.
- Previous Security Experience
- Reliability, self- motivation and ability to use own initiative and work without supervision.
- The ability to solve problems, make decisions and prioritise.
- The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.
- The ability, tact and diplomacy to deal with people at all levels.
- Good literacy and communication skills and have excellent verbal and written English.
- The ability to transfer self-motivation to staff.
- SIA License
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- sc clearance desirable
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Company
Overview
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Culture + Values- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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