Security Service Technician at Johnson Controls in Canton, MA | USD27-36 | Kablio

Role

Description

access systems

troubleshooting

blueprint reading

inventory management

customer signoff

safety compliance

Obtain customer signature upon completed service call assignment.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
Maintain truck inventory to ensure timely response to customer needs.
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
Provide quotes to support recommendations and solutions.
Retain any licenses that are required by National, State and Local codes.
Follow company required safety policies.

Requirements

card access

cctv

osha 10

electrical license

lenel

blueprints

Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
1-3 years documented experience with card access and CCTV.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
Experience installing, inspecting, repairing, and programming card access and CCTV.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to pass a pre-employment background and drug test.
OSHA 10 or above.
Certification in any of the following, Software House, Lenel, Exacq, S2, Axis or Avigilon.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Massachusetts Class D Electrical license.
Ability to adhere to, implement, and always follow safety guidelines and procedures.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Fire alarm experience is a plus.
Knowledge of applicable NFPA standards.
Possess a valid driver's license and driving record that meets company requirements.

Benefits

Available for on-call emergency service.
Tuition reimbursement
Global Advancement Opportunities
Medical/Dental/Vision insurance
Employee Assistance Program
Short-Term and Long-Term Disability
Company Vehicle (as applicable)
401(k) savings plan with company match
Wellness Program
Competitive Starting Pay
Comprehensive Benefits
Life Insurance
Referral Bonuses
Paid Training
Health Savings Account (HSA)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must pass a pre‑employment background and drug test.

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

access systems

troubleshooting

blueprint reading

inventory management

customer signoff

safety compliance

Obtain customer signature upon completed service call assignment.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.
Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.
Maintain truck inventory to ensure timely response to customer needs.
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
Provide quotes to support recommendations and solutions.
Retain any licenses that are required by National, State and Local codes.
Follow company required safety policies.

Requirements

card access

cctv

osha 10

electrical license

lenel

blueprints

Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
1-3 years documented experience with card access and CCTV.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.
Experience installing, inspecting, repairing, and programming card access and CCTV.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to pass a pre-employment background and drug test.
OSHA 10 or above.
Certification in any of the following, Software House, Lenel, Exacq, S2, Axis or Avigilon.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Massachusetts Class D Electrical license.
Ability to adhere to, implement, and always follow safety guidelines and procedures.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Fire alarm experience is a plus.
Knowledge of applicable NFPA standards.
Possess a valid driver's license and driving record that meets company requirements.

Benefits

Available for on-call emergency service.
Tuition reimbursement
Global Advancement Opportunities
Medical/Dental/Vision insurance
Employee Assistance Program
Short-Term and Long-Term Disability
Company Vehicle (as applicable)
401(k) savings plan with company match
Wellness Program
Competitive Starting Pay
Comprehensive Benefits
Life Insurance
Referral Bonuses
Paid Training
Health Savings Account (HSA)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must pass a pre‑employment background and drug test.

Company

Overview

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Inclusion & Diversity

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)