Description

The Community Assistant supports the Community Manager by handling accounting and bookkeeping duties, preparing monthly close‑out reports, processing invoices, collecting rent and fees, completing bank deposits, reconciling accounts, and using Yardi/OneSite to track all financial activity for the community.

• Collect and post rent, fees, and other payments; prepare daily bank deposits; reconcile accounts; generate financial reports; process invoices and payables.
• Operate Yardi/OneSite, entering all required fields accurately and performing system updates and backups.
• Review resident files for unpaid or late fees, communicate with residents, enforce lease terms, and implement delinquency collection procedures.
• Review and submit vendor, contractor, and service provider invoices, reconcile work performed, obtain manager approval, code charges appropriately, and coordinate communications.
• Follow eviction procedures, issue proper notices, represent the community in court hearings, and manage evictions as required.
• Process resident move‑outs by reviewing lease terms, applying deposit and cancellation fees, and handling dispositions per legal and procedural guidelines.
• Promote resident satisfaction by responding promptly to complaints, questions, and service requests and resolving issues.
• Supervise on‑site operations in the manager’s absence, delegate daily tasks, coordinate maintenance and make‑ready activities, and ensure compliance with policies.
• Assist with client/owner relations by meeting owners, conducting community tours, providing performance updates, and addressing owner requests.

Requirements

Physical demands include standing, walking, sitting for extended periods, and the ability to bend, stoop, climb ladders, and carry up to 25 lb unaided (or 50 lb with assistance). The role may require occasional travel, flexible scheduling, and on‑call availability during evenings, weekends, and holidays.

Benefits

Compensation includes a base salary with eligibility for quarterly or annual bonus programs, and a comprehensive benefits package featuring medical, dental, vision, disability, life insurance, generous paid time off, 401(k) match up to 6 %, paid parental leave, fertility benefits, and housing discounts for onsite team members.

Training + Development

Interview process

Visa Sponsorship

Security clearance