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Technical Design Engineer
Uponor
Innovative solutions for water management, heating, and cooling systems in buildings and infrastructure.
Technical Design Engineer responsible for producing accurate quotations, designs, and estimates for GF Building Flow Solutions systems and providing day-to-day technical support for customers.
16d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Watford, England, United Kingdom
Office Full-Time
Company Size
4,000 Employees
Service Specialisms
Commercial Mechanical Systems
Commercial Plumbing Systems
Construction Services (Design)
Kitting Services
Residential Plumbing Systems
Technical Questions
Warranty Information
LiveChat Technical & Design Services
Sector Specialisms
Residential
Commercial
Industrial
Marine
Role
What you would be doing
design & estimating tools
concept development
engineering support
project management
sales support
client communication
To keep up to date with all Company developments and initiatives
Assist in reviewing, developing, and improving design and estimating tools, processes, procedures, and standards
To undergo designated training sessions as necessary, which may be out of normal working hours and/or at other establishments, as may be required
Conduct technical concept development and provide quotations requiring in-depth technical knowledge
To always comply with the Health and Safety at Work Act as outlined in GF’s Health and Safety Policy
Manage and support the production of commercial and domestic designs, as well as quotations and estimates on a daily basis
Provide engineering support to clients by producing technical drawings, hydraulic calculations, material lists, and furnishing additional technical details
Offer active technical support to sales and marketing teams, ensuring seamless collaboration
Communicate with clients regarding technical and timeline aspects of projects and ensure effective collaboration with other departments as required
Manage project schedules and engineering design deliverables to ensure timely and accurate completion
To always comply with the Company’s values when dealing with suppliers, customers and other members of staff
Support the UK Sales Team by handling customer enquiries, including answering incoming phone calls and providing timely technical assistance
What you bring
cad tools
salesforce
mechanical engineering
communication skills
customer support
heat transfer
Excellent communication skills across a range of internal and external stakeholders
Become proficient in all estimating, design, and support software through required training
Good knowledge of building materials, systems, and product standards
Experience in customer care and service is a plus
Strong technical understanding of design principles and calculation methods in fluid mechanics and heat transfer
HNC or Degree in Mechanical Engineering or a related discipline is a plus
Proven experience in a design and estimating support role, ideally within HVAC or plumbing/heating systems
Proficiency in MS Office, CAD tools, relevant engineering software, and Salesforce (CRM)
Comfortable handling day-to-day customer enquiries (phone and email) as part of a support role
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