Service Engineer - Crawler Cranes & Foundation Machines

Description

• Diagnose specific fault issues and action appropriately.
• Develops an effective working relationship with the support team at the depot and can support others where required.
• Undertake all work strictly in compliance with manufacturer guidelines and recommendations.
• Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
• Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Escalates the appropriate action in relation to broken or damaged company equipment.
• Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
• Develops outstanding rapport and relationships with all customers.
• Carry out, servicing, inspection and repair of foundation machinery and equipment at customer premises or on site or if required at the appropriate depot.
• Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
• Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
• Ensure all service information is read, understood and filed.

Requirements

• CSCS Card
• Work experience within heavy plant or a relevant industry.
• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Is able to effectively contribute in recognising and improving work processes so as to drive greater efficiency.

Benefits

• Competitive salary and benefits.
• The opportunity to work with the industry-leading manufacturer .
• Training and personal development
• Secure and progressive work environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance