Customer Service Officer

Overview

Assist customers via phone/email, manage quotes, sales, and stock in Toowoomba.

Key Responsibilities

• client relations
• customer experience
• sales conversion
• stock control
• customer support

Tasks

-nurture and grow business relationships with customers -continuously look at new ways of improving the customer experience -Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. -follow-up on quotations and inquiries converting these into sales opportunities -assist with stock control and presentation of the retail space -interact with our customers over the phone and email managing quotes and queries

Requirements

• customer service
• issue resolution
• microsoft office
• multitasking
• communication
• detail oriented

What You Bring

-experience working in a customer service/sales environment -Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing. -confidence to resolve issues effectively and efficiently -basic knowledge with Microsoft office and a willingness to undergo relevant training -high attention to detail and ability to complete multiple tasks simultaneously -excellent communication and interpersonal skills

People Also Searched For

Benefits

-Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.

About Bluescope

-Delivers innovative steel solutions across various industries. -From infrastructure to energy, its legacy has shaped industries worldwide. -Offers a diverse range of products and services for building, roofing, and steel applications. -A key player in energy, infrastructure, and transportation sectors. -Committed to research and development for top-quality products. -Steel products are integral to iconic global infrastructure projects.

Sector Specialisms