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Technical Sales and Field Service Engineer
Captiveaire Systems
Leading U.S. manufacturer of commercial kitchen ventilation, HVAC and exhaust systems.
Technical sales and field service engineering role focusing on applications engineering, sales support, and field service work for a leading manufacturer of commercial kitchen ventilation systems.
Outside sales meetings and calls to build relationships with existing and new customers
Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers.
Research and develop new business opportunities with new and existing users.
Service and technical support of existing equipment
Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Daily tasks include inside sales support, application engineering and outside sales.
Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
Continuously evaluate and improve processes as well as the customer experience.
Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos.
Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen.
What you bring
degree
customer
travel
experience
problem solving
communication
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Strong desire to interface with the customer
Willing to travel for various training opportunities
0-5 years experience
Top notch customer service and willingness to go above and beyond to serve the customer.
Problem solving with a passion for continuous learning
Excellent computer, organizational and communication/presentation skills
Benefits
Medical, dental and vision insurance
Flexible spending account (FSA)
Disability & life insurance based upon election of medical insurance
Relocation assistance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
Tuition reimbursement, including for Professional Engineering (PE) License
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
mentions no sponsorship for employment visa status
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