Regional Supervisor

Description

• Address resident complaints or concerns promptly and with empathy, ensuring equitable outcomes.
• Conduct regular inspections of units, common areas, and building systems to ensure quality standards and code compliance.
• Occasional after-hours or weekend work in response to operational or emergency needs.
• Guide property teams through monthly financial reviews, variance analyses, and long-term planning.
• Empower site teams to deliver exceptional resident services and uphold Evergreen’s customer service philosophy.
• Represent Evergreen in community meetings, investor calls, and public engagements when required.
• Serve as the key point of contact for owners, investors, and external partners regarding property performance and initiatives.
• Collaborate with accounting and asset management teams to meet financial targets and improve operational outcomes.
• Prepare and present detailed reports on financials, compliance, occupancy, and capital projects.
• Ensure full timely compliance with all regulatory requirements including LIHTC, Section 8, CHA, ADA, Fair Housing, and other relevant programs.
• Collaborate on Evergreen’s Reputation Marketing efforts and resident communications.
• Ensure timely submission and accuracy of accounts payable, subsidy billing, and HAP reimbursements.
• Identify and address compliance gaps and ensure follow-up training or corrective actions are implemented.
• Lead preparation for inspections, file audits, and compliance reviews by conducting pre-audit checks and coaching site teams.
• Monitor capital improvement projects and oversee timely completion of unit turnovers.
• Support development and execution of preventative maintenance plans in coordination with FMCS.
• Oversee and support site-level financial operations including rent collection, budgeting, and expense control.
• Supervise, mentor, and develop Property Managers and site-based and portfolio based teams, fostering a collaborative and accountable culture.
• Support retention strategies, lease-up initiatives, and efforts to reduce vacancy rates.
• Lead recruitment, onboarding, performance evaluations, and coaching efforts to build high-performing teams.
• Conduct regular site visits and team meetings to provide leadership presence and ensure alignment with Evergreen's standards.

Requirements

• Professional Integrity – Demonstrates honesty, ethical conduct, and respect for others in all work-related activities.
• Problem Solving - Proactive in identifying challenges, analyzing root causes, and implementing sustainable solutions.
• Regulatory Expertise - In-depth understanding of affordable housing compliance frameworks and the ability to navigate audits and inspections.
• Strong communication and interpersonal skills
• Bachelor’s degree in business, real estate, public administration, or related field; equivalent work experience accepted (5 years affordable property management experience) .
• Effective Communication - Clear and professional communicator, comfortable engaging with staff, residents, and stakeholders.
• Adept at compliance oversight in affordable housing environments
• At least 3 years of multi-site supervision experience OR 5+ years managing a high-volume or complex site.
• Candidate must have 3-5 years of hands-on experience in preparing budgets and conducting financial reviews.
• Must have a Certified Occupancy Specialist certification (or the equivalent), and a LIHTC certification.
• Skilled in coaching, team development, and performance management
• Experience with project and capital planning
• Conflict resolution and stakeholder engagement skills
• Financial Acumen - Skilled in budget management, financial reporting, and cost control initiatives.
• Proficiency in Microsoft Office (Excel, Word, Teams) and property management software (RealPage, OneSite preferred)
• Strong analytical skills with the ability to interpret financials and performance metrics
• Demonstrated success managing operations across multiple properties
• Adaptability to change and continuous improvement mindset
• Frequent travel within assigned property portfolio (up to 75%).
• Strategic Leadership - Ability to set vision and guide staff toward long-term organizational goals and daily execution.
• Valid driver's license, active auto insurance, and reliable personal vehicle for frequent travel.
• Exceptional written and verbal communication skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance