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Resident Services Coordinator
Boulder Housing Partners
Coordinate housing navigation & support for residents with IDD, brain injury, autism.
8d ago
$25 - $29
Junior (1-3 years), Entry-level
Contractor
Boulder, CO
Hybrid
Company Size
51 Employees
Service Specialisms
Affordable Housing
Property Management
Development
Asset Management
Community Engagement
Public Housing
Project Financing
Real Estate
Sector Specialisms
Residential
Affordable Housing
Housing Choice Programs
Housing Support Services
Property Management
Housing Finance
Housing Navigation
Resident Services
Role
What you would be doing
needs assessment
data reporting
service coordination
community outreach
skill building
lease compliance
- Working with other BHP staff to review residents' status, consulting with site teams and communicating with service providers and/or family members regarding residents' needs.
- Conducting needs assessments to identify the social, health, and wellness needs of residents.
- Preparing data for community-based presentations and funding reports to advocate for sustained and expanded housing support for individuals with IDD, BI, and autism in Boulder County.
- Assessing residents with program needs in various ways, including informal surveying, needs assessments, and community meetings.
- Work with other BHP departments to develop policies and procedures to promote resident cooperation and lease compliance
- Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to BHP property
- Developing structured skill-building plans tailored to individual needs, integrating assistive technology to enhance learning and independence.
- Assisting property managers with lease and building community issues.
- Participate in BHP team meetings focusing on investigating and resolving community, maintenance, and resident issues.
- Supporting community organizations to provide effective onsite programming to residents.
- Provide service coordination to individual residents to support housing stability, economic development, education, and health and wellness. Activities include:
- Actively supports and upholds BHP's stated mission and values. Optimizes the use of resources; responsible for knowing and complying with all BHP policies. Participates in professional training and development; and adheres to attendance and workplace attire policies
- Promote community building and leadership development with residents. This includes:
- Represent BHP and Imagine! At public meetings, training sessions, and community outreach events.
- Encouraging community contributions through volunteer opportunities.
- Represent BHP and Imagine! through participation in professional organizations, meetings, and public speaking events
- Researching and maintaining a database of available housing and other resources and/or services and their eligibility requirements.
- Maintaining an annual work plan, monthly program reports, and reports on outcome measures.
- Collecting and maintaining accurate data on individuals' demographics, service utilization, skill development progress, and housing outcomes.
- Conducting individual assessment interviews and participating in community meetings with residents of assigned sites to identify personal and community needs and assets, and to gain resident participation in community problem-solving and on-site programming.
- Coordinating with community service providers to ensure seamless support.
- Advising Imagine! & BHP leadership on current best practices in housing and other resource navigation in Boulder County.
- Collaborating with BHP's Activities Coordinator to plan and organize activities to engage residents and promote a healthy community.
- Promoting communication with residents and community building at assigned sites through newsletters, written announcements, educational programs, and community meetings.
- Supporting individuals with IDD, BI, and autism to apply for housing and benefits, including gathering required documents.
- Develop, implement, support, and monitor a variety of educational, social services, health and safety, and recreation programs to benefit BHP residents with IDD, BI, and autism. This includes:
- Coordinating activities for interns or volunteers as assigned.
- Assisting residents to create informal support networks among themselves with family and friends.
- Coordinating, publicizing, and promoting programs.
- Using data to inform and improve housing and support services.
- Developing long-term housing planning for individuals with aging caregivers.
- Collaborating with individuals with IDD, BI, and autism, their caregivers, and community stakeholders to identify systemic barriers and advocate for long-term housing solutions.
- Maintains a high level of professionalism and integrity; listens to questions and concerns, evaluates issues and possible solutions, works collaboratively with the Boulder Housing Partners team to address systemic problems; inspires confidence and respect; uses feedback from others to grow and develop
What you bring
regular attendance
- Regular, predictable attendance is an essential function of this position
- Paid life insurance.
- 13 paid holidays per year plus vacation and sick leave.
- Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
- Medical, dental, vision health plans.
- Excellent work-life programs, such as flexible schedules, training opportunities, and more.
- Long term disability
- Employee wellness program.
- Select Summer Fridays off (if applicable)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- acceptable background information, including criminal history required.
Company
Overview
- Established in Boulder, Colorado, a company has a long history of developing affordable housing.
- They specialize in developing, managing, and preserving affordable rental homes, ensuring long-term community stability.
- The company is committed to creating vibrant neighborhoods that cater to diverse populations with a focus on sustainability.
- Their portfolio includes a variety of housing types, ranging from multi-family to single-family homes, with an emphasis on mixed-income communities.
- They work closely with local governments and other stakeholders to align their projects with the needs of the community.
- The company is known for its innovative financing models that ensure affordability and quality while maintaining financial sustainability.
- We create and maintain high-quality, sustainable housing for people of all incomes.
- We are committed to providing a positive experience for the people we serve, with a focus on customer service.
- We believe in transparent, responsive communication.
- We are dedicated to the long-term viability of the communities we serve.
- We strive to foster collaboration, creativity, and continuous learning.
2050
Net Zero Target
Aiming to achieve Net Zero carbon emissions by this year.
- Prioritizes sustainability in housing developments, including energy-efficient design, solar energy, and sustainable materials.
- Implements green building standards and has numerous projects that have achieved or are pursuing LEED certification.
- Focus on reducing carbon footprints, energy consumption, and waste while maintaining affordable housing solutions.
- The organization fosters an inclusive and diverse work environment.
- The company regularly tracks and publishes gender and diversity-related metrics for its employees.
- Specific goals are in place for increasing the representation of underrepresented groups in leadership and operational roles.
- Fair recruitment, retention, and promotion practices are actively ensured.
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