Banquet Captain | AC Hotel Dayton
Shaner Hotels
Oversee banquet operations, staff, guest service, and safety at AC Hotel Dayton.
20 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dayton, OH
Onsite
Company Size
1,000 Employees
Service Specialisms
Property Development
Project Management
Design
Consulting
Technical Services
Sector Specialisms
Hotel Operations
Development & Pro Formas
F&B Concept Development to Operations
Revenue Management
E-commerce
Sales & Marketing
Accounting
Human Relations
Role
What you would be doing
financial planning
operations compliance
safety standards
guest relations
staff management
communication
- Assists in implementing short- and long-range financial objectives for the Banquet Department consistent with property objectives.
- Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
- Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
- Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
- Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
- Responsible for responding and handling all guest related issues pertaining to the department.
- Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
What you bring
math
high school
bilingual
tips
servsafe
banquet experience
- Ability to accurately compute mathematical calculations and use required measurement tools.
- High school graduate or equivalent, some college preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
- Alcohol awareness training (such as TIPS).
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- ServSafe and/or food safety training.
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Ability to write routine reports and correspondence.
- Minimum of one year of experience in banquet operations; prior supervisory experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
1985
Year Established
The company was founded in 1985 and has been actively involved in the hospitality industry ever since.
- Shaner Hotels is a family-owned company with a rich history in the hospitality industry.
- Focuses on hotel ownership, management, and development across the United States.
- Operates a diverse portfolio of hotels, including major global brands and independent properties.
- Known for expertise in transforming underperforming properties into successful operations.
- Business model includes long-term investments with a focus on profitability and asset appreciation.
- Strong presence in the upscale and select-service hotel segments.
- Projects often involve extensive renovations, brand conversions, and strategic expansions.
- Standout in the industry with a hands-on management approach.
- Prides itself on deep industry relationships and ability to adapt to market trends.
- Delivering superior customer service is a top priority.
- Innovation and continuous improvement are central focuses.
- Teamwork, communication, and mutual respect are highly valued.
- A positive and empowering work environment is a key focus.
- Building long-lasting relationships with guests, employees, and stakeholders is a core commitment.
2050 Net Zero Target
Net-Zero Emissions Goal
Aiming to achieve net-zero emissions by 2050 to offset all greenhouse gas emissions.
- Committed to reducing water and energy consumption across all properties.
- Focused on adopting sustainable building practices and incorporating energy-efficient technologies into its operations.
- Continuously monitors environmental impact and implements green initiatives to minimize waste and improve sustainability.
- Promotes a culture of inclusivity and equal opportunity across all levels of the organization.
- Has established clear goals for gender diversity in leadership roles, aiming to increase female representation at senior levels.
- Actively fosters a welcoming environment for employees from diverse backgrounds and experiences.
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