Community Manager Urg Response Team

Description

• Initiate purchase orders, as needed, for goods, supplies, services and vendors/contractors. Receive, review and process site invoices for payment.16. All other duties as may be assigned.
• Continually inspect property recording deficiencies, making improvements and taking any required actions according to Company guidelines.
• Adhere to all Michaels Accounting and Operations directives, policies and procedures.
• Oversee the management, direction, training and safety of all employees assigned to the property or properties under his/her control. Assess critical or emergency situations, make calm and sound business judgments, and respond to situations when management support is not immediately available.
• Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-storey facility (includes climbing stairs).
• Train staff in safe operating procedures, and accurately report all accidents and emergency situations to appropriate personnel.
• To the extent directed by the RPM/RVP/SVP, assist in preparation and implementation of the annual budget and maintain accurate financial records for the property, including daily bank deposits and control of the cash accounts at the property. Maintain vacancy information reports as required by corporate, investors and monitoring agencies.
• In consultation with the Leasing & Marketing Department, create, design and execute marketing campaigns for leasing of rental units, including promotions, tours of property and rental units. Prepare, process, modify and sign lease agreements and related forms. Maintain knowledge of competition and market conditions affecting leasing and operations, and make adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws.
• Establish schedules and assign staff for office work as well as routine and emergency work. Approve and schedule paid and unpaid time off requests from staff.
• Meet and work with residents, resident organizations and resident services providers to address issues, make improvements, and maintain positive relations.
• Ensure that all residents living in the community(ies) meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies. Address any non-compliant issues swiftly and appropriately.
• Participate in and direct office and maintenance staff regarding all move in/out and agency inspections and inspection processes.
• At the determination of the RPM/RVP/SVP, obtain all certifications or licenses that are required by the company, state or agencies within the first year of employment. Remain current on and compliant with all laws and policies affecting the leasing of the property and all required certifications.
• Supervise any outside contractors working on the property. Perform physical needs assessment, negotiate contracts with vendors, and ensure work is completed by the agreed upon deadline.
• Initiate, follow-through with and process for approval/execution of service, maintenance and capital needs contracts.
• May work around, though not directly with, cleaning solvents, paint fumes and landscaping chemicals.
• As directed by the RPM/RVP/SVP, coordinate and oversee hiring (for open positions approved by the Regional Property Manager), training, completing and conducting performance evaluations for all staff at the property, recommending salary increases and counseling, disciplining and terminating employees under his/her direct control in accordance with company policy. UKG access shall be granted as directed by Regional Leadership.

Requirements

• Multi-family residential leasing experience required.
• Two or more years of college preferred.
• Accounting/Financial and Administrative background preferred.
• Tax Credit, Section 8 and/or Public housing experience preferred.
• After hiring, will be required to complete any additional program training/testing as mandated.
• Evening and weekend work; travel for extended periods of time is required and expected.
• Must be able to travel regularly. Remote assignments and related travel will constitute nearly 100% of the working hours for this position.
• High School Diploma or equivalent required.
• Must possess valid driver’s license, an acceptable driving record and (in most cases; exceptions may apply), an operable vehicle.
• Excellent organizational skills and attention to detail and the ability to keep accurate, timely, and legible financial records.
• Professional appearance and ability to resolve conflicts professionally.
• Two or more years’ experience with multifamily housing management, preferably with experience of direct supervision of other employees.
• Accredited Resident Manager or similar designation preferred.

Benefits

• Grow with our organization through various professional development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance