Territory Manager
Jll
Lead regional IFM strategy, teams, and client experience for JLL
21 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Oklahoma City, OK
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
portfolio planning
facilities support
continuous improvement
business intelligence
contract compliance
team management
- Participate in global/regional planning to develop portfolio strategies and foster client relationships while collaborating with Account Leadership to establish goals and objectives for Workplace Experience Services
- Provide tactical operational facilities support and oversight of key JLL third-party supplier partners and client strategic alliance partners across the regional portfolio
- Oversee regional continuous improvement initiatives and support account strategic planning while managing communications across geographies during service outages and facilities gaps
- Build and manage high-performing teams while advancing diversity and inclusion priorities through strategic talent moves including hiring, rotation, and promotion decisions
- Prepare impactful presentations that advance delivery models through thoughtful summaries, fact-based recommendations, and articulate desired outcomes for executive stakeholders
- Manage all client regional workplace experiences and facilities services activities for JLL-managed properties, ensuring total contract compliance and performance specifications
- Lead by example in fostering continuous improvement culture by leveraging business intelligence, adopting best practices, and developing new tools and process management solutions
What you bring
cmms
microsoft office
bachelor's
8-10 years
communication
team building
- Credible, impactful communication skills with "no surprise" approach and ability to prepare succinct executive updates
- Accomplished thought leadership with successful track record of delivering strategic operating plans through leading practices and rigorous performance standards
- Proven time management and delegation skills with ability to manage multiple priorities in fast-paced, heavily matrixed environments
- 24/7/365 availability to support customer business operations and crisis management situations
- Technical proficiency in basic computer applications, CMMS, Microsoft Office, PowerPoint, Visio and Microsoft Teams software
- Exemplary Client Relationship Management skills with ability to manage up and down within high-performing JLL and Client organizations
- Bachelor's degree in Facility Management, Business Administration, Finance, Project Management, Engineering or similar field with advanced knowledge of Workplace Experiences and Facilities Management industry best practices
- Knowledge of commercial real estate, project management and real estate finance fundamentals with proven strategic operating plan delivery
- Strong team building capabilities with ability to motivate, develop and challenge team members to maximize potential
- 8-10+ years of experience in facility and operations leadership with responsibility for leading high-performing teams in service environments
- Strong analytical ability, judgment, problem-solving and crisis management skills with ability to gather data, assess situations and execute solutions quickly
- Excellent interpersonal and relationship building skills with experience in contract compliance and performance management
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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