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Leasing Specialist
The Nrp Group Llc
Leasing specialist responsible for sales, marketing, administrative, and customer service tasks at a property managed by The NRP Group
20d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
McLean, VA
Onsite
Company Size
400 Employees
Service Specialisms
Construction services
Property Development
Design
General Contractor
Project Management
Consulting
Engineering
Architecture
Sector Specialisms
Multifamily Residential
Affordable Housing
Market-Rate Communities
Real Estate Development
General Contracting
Property Management
Role
What you would be doing
- Inspect apartments with the new residents at move in and complete all the necessary paperwork
- Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up
- Perform telephone market surveys and physical shops of competitors
- Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met
- Recommend strategies and programs for on-site marketing activity
- Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready
- May occasionally be required to assist at other properties
- Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
- Maintain availability for resident functions, community affiliated events and weekends
- Walk the property for curb appeal and overall property appearance
- Support Community Assistant with tracking renewals, lease expirations, and notices to vacate
- Run errands to support the property as necessary
- Assist in planning of resident functions
- Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance
- Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
- Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
- Accurately process and report receipt of application fees, security deposits, rents and other fees
- Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
- Recommend programs and strategies to increase qualified traffic and closing ratios
- Maintain passing e-shop, phone shop, and physical shop scores
- Provide excellent customer service and display courteous and professional attitude toward all customers
- Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
- Keep files, desk, and leasing area organized
- Maintain closing ratios in line with NRP policies and procedures
What you bringBenefits
- Employee referral & recognition programs
- Commission and bonus opportunities
- Paid maternity & parental bonding leave
- Medical/Dental/Vision/Life Insurance
- Short & long term disability
- Paid vacation and sick leave
- Training, certification, & growth opportunities
- 11 Paid holidays
- 401(k) Match
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- yes, background checks will be conducted as mentioned in the job description
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Company
Overview
Since 1994
Year Established
The company has been operational since 1994.
- The company has evolved into a leading developer of residential communities and mixed-use properties.
- With a strong emphasis on delivering high-quality, affordable housing, NRP focuses on creating sustainable communities.
- The company specializes in the development, construction, and management of apartment communities across the U.S.
- The company’s portfolio includes properties in both urban and suburban locations, catering to a wide range of residents.
- Noteworthy projects include a mix of market-rate apartments and affordable housing aimed at providing accessible living spaces.
- The company’s integrated approach ensures that each project is built with a long-term view, often incorporating eco-friendly technologies and design.
#1 Developer
US Ranking
Targeting the top position in multifamily housing development across the United States.
- To be the best‑in‑class vertically integrated developer, owner, builder, and manager of multifamily housing.
- To grow our lead as the #1 multifamily developer in the U.S that creates both Affordable & Market Rate communities at scale.
- We will be innovators. Our talented professionals will set the pace for our industry through their collective ambition to succeed where others may not.
- Our relentless approach to problem solving ... will continue to create the highest‑quality communities that improve the lives of the residents and enhance the neighborhoods in which they are located.
- Integrity
- Teamwork
- Professionalism
- High Performance
- Open and Approachable
- Diversity
- Sense of Purpose
- Fun
- NRP Cares
120 Students
Enrolled in Property Management Courses
Through a historic gift to Cleveland State University, 120 students are now enrolled in property management courses, supporting education and research in real estate and property management.
2021 Launch
NRP Zero Cleantech Fund Established
The company established the NRP Zero cleantech fund in 2021, focused on investments aligned with the United Nations Sustainable Development Goals (UN SDGs).
- Committed to analyzing, monitoring, improving, and communicating all aspects of corporate responsibility performance indicators (people, planet, profit).
- Partnered with University of Michigan Ross on sustainable energy incentive research for affordable developments (2024 cohort).
- Signatory to UN Principles for Responsible Investment since October 14, 2019.
- Embedded ESG assessment into all investment, asset management, and divestment phases per ESG guidelines.
- No explicit net-zero target date found.
42% Female Workforce
Female Representation
The company's workforce comprises 42% female employees.
61% Female Managers
NRP Manager Representation
NRP Managers are 61% female.
46% Leadership Diversity
Diversity in Leadership
Executive & Senior Leadership comprises 46% diverse members.
69% Minority Hires
2024 Hiring Diversity
69% of hires in 2024 were minorities.
- Three-pillar DEI strategy: Talent Acquisition & Development; Leader Accountability & Communication; Education, Awareness & Engagement.
- Diversity Leadership Council chaired by CEO with executive, senior leader and cross-functional membership.
- Employee Resource Groups include: Cultures Connected; NRPCares; Pride at NRP; Women’s Inclusion Network (WIN).
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