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Dynamics 365 BC Functional Consultant
Sa.Global
A global leader in providing technology solutions and services to the engineering and project-based sectors.
Cover all aspects of consulting, including presales activities, supporting the sales team, product demonstrations, analysis, implementation, and end-user training on D365 BC.
Act as a communication point between developers and clients.
Stay current with the latest features and technologies in D365 BC.
Configure and set up D365 BC, including planning and executing data migration strategies.
Document "as-is" and "to-be" processes within accurate and detailed scoping documents.
Design and develop new modifications for existing clients, support previous modifications, and assist with ongoing support issues as needed.
Ensure that all technical aspects of projects meet the required standards for functionality, operability, and documentation.
Collaborate with global teams.
Work with project managers and team leaders to manage resource changes across projects.
Perform fit-gap analyses and solution design.
Collaborate with stakeholders across the organization to ensure a comprehensive set of requirements aligned with business objectives, gaining a full understanding of current and future state business processes.
Provide production support when required.
Document business requirements that outline what actions a solution must take and what outcomes are expected.
Liaise with product vendors regarding issues relevant to our customers or the company’s services.
Provide expertise and in-depth knowledge of the D365 BC application, evaluating customers’ business processes against standard Microsoft Dynamics functionality.
Conduct user acceptance testing and train customer resources to effectively use and maintain the D365 BC application.
Facilitate the customer’s decision-making process and develop functional design documents to drive the development process.
Take responsibility for Quality Assurance and documentation.
What you bring
d365 bc
microsoft cert
bi experience
problem solving
project management
degree
Strong business communication, presentation, and demonstration skills.
Deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms/architecture, and application servers.
Creative problem-solver with the ability to find innovative solutions to complex problems.
Experience as a subject matter expert in D365 BC with full project implementation experience.
Business intelligence experience, including reporting and analytics.
Familiarity with best practices in your area of specialization or vertical industry.
Ability to create high-quality functional documentation with strong requirements-gathering skills.
Logical problem-solving skills and a structured approach to introducing changes to operational systems.
Strong relationship-building skills with internal and external stakeholders.
Experience in leading large, complex technology projects.
Excellent understanding and knowledge of core D365 BC modules.
Calm and clear-headed under pressure.
Experience working across multiple industries.
A technical background or understanding of programming concepts is an added advantage.
Project management certification is highly desirable.
Microsoft certifications in Dynamics 365 BC are a plus.
Proven experience in setup, configuration, implementation, integration, and testing of D365 BC solutions, following best practices or Microsoft Sure Step methodology.
Excellent written and verbal communication skills in English.
Business analysis and client-facing skills.
Experience developing functional specifications for D365 BC enhancements and integrations.
High attention to detail and a commitment to delivering top-quality solutions to customers.
Strong focus on client satisfaction.
Ability to work independently and as part of a global team.
Minimum of a Bachelor’s degree, preferably in Information Technology or a related field.
Ability to multitask, organize, prioritize, and meet deadlines.
Confident in providing support and training to users.
Self-starter who can manage multiple tasks and shifting priorities.
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