Monitor account health and performance using data and insights to forecast risk, uncover opportunities, and guide strategic conversations.
Build and execute long-term account strategies focused on adoption, retention, and measurable business outcomes.
Represent Built at executive business reviews and industry events, helping position the company as the technology partner of choice for financial institutions.
Lead complex initiatives that deliver impact across lending operations, technology integration, and workflow transformation.
Develop a deep understanding of each client’s business, operating model, and strategic objectives to proactively identify opportunities for innovation and expansion.
Act as a thought partner — bringing industry best practices, benchmarking data, and recommendations that help clients modernize their lending and risk management processes.
Partner cross-functionally with Product, Engineering, and Go-To-Market teams to align client goals with Built’s roadmap and capabilities.
Drive renewal and expansion discussions, leveraging a consultative approach to demonstrate ROI and strengthen client partnerships.
Serve as the strategic point of contact for Built’s largest financial institution clients, cultivating relationships with senior and executive-level stakeholders.
Requirements
c-suite
fintech
saas
10+ years
data-driven
business acumen
Proven success in engaging C-suite and senior executives at complex, regulated organizations.
Deep curiosity about the intersection of finance and technology, and a passion for helping clients modernize legacy processes through innovation.
Built Recognized in Two American Business Award Categories
Skilled in influencing without authority and driving alignment across cross-functional teams.
Data-driven mindset and experience using metrics to drive adoption and client value.
Strong business acumen with the ability to connect technology solutions to measurable ROI and business outcomes.
10+ years of experience managing strategic or enterprise accounts within fintech, SaaS, or financial services.
Excellent communication, executive presence, and negotiation skills.
Benefits
Robust compensation package, including equity in the form of stock options
Flexible working hours, paid family leave, ERGs & Mentorship opportunities