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Preferred Apartment Communities

Leasing Associate

Company logo
Preferred Apartment Communities
Real estate investment trust focused on multifamily housing and commercial properties.
Lease apartments, manage prospects, and provide resident services to meet occupancy goals.
8d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Lake Mary, FL
Onsite
Company Size
- Employees
Service Specialisms
Property Management
Real Estate Investment
Multifamily Housing Operations
Sustainability Services
Environmental, Social & Governance (ESG) Reporting
Sector Specialisms
Multifamily Housing
Retail
Real Estate Financing
Grocery Anchored Shopping Centers
Class A Multifamily Properties
Role
What you would be doing
prospect qualifying
leasing sales
property inspection
resident service
paperwork processing
revenue optimization
  • Answers telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing a PAA apartment home; performs follow-up action(s) for every prospect.
  • Performs light bookkeeping and financial activities (calculating monthly rents, pro-rated rents, preparing letters for delinquent payments, etc).
  • Responds to and/or follows up on resident requests; logs requests as needed.
  • Visually inspect entire property (office, models, compactor, vacants, and amenity areas) daily for cleanliness. Pick up trash and run trash compactor when necessary, and if called for, carry cleaning supplies and/or vacuum up or down stairs to apartment homes, and clean apartment to bring it up to prospect ready standards.
  • Qualifies prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect.
  • Performs office administrative activities (key track/key release, accepting resident packages, entering information on computer database, etc).
  • Utilize sales tools including rapport building, qualifying, closing during each sales interaction/presentation.
  • Completes all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely.
  • Call the answering service as necessary for messages and follow up on all messages.
  • The Leasing Consultant conducts daily leasing activities; including attaining leasing goals (occupancy and rent growth), building, and managing rapport to generate interest, desire, and satisfaction for the PAC community. The Leasing Consultant also provides the ultimate in service to our residents; completes lease paperwork, and all other duties that correspond to leasing activities. Ultimately, a Leasing Consultant sells prospects and residents on the quality of the PAC brand and the lifestyle of a PAC apartment home.
  • Achieves daily, weekly, monthly individual leasing goals to contribute to team/property leasing goals established by operational budget.
  • Stays current on relevant market issues and competitive information.
  • Communicates move-in/move-out apartment status to other team members; ensures apartments are move-in ready; takes action to ensure move-ins occur to satisfy new resident and minimize apartment vacancy.
  • Maintain a minimum of 20% conversion ratio of total traffic.
  • Read and/or listen to resident requests/complaints.
  • Make suggestions that will maximize revenue and cash flow.
  • Process all paperwork and set up file for move-in.
  • Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
  • Receive resident complaints in a calm, open, and professional manner.
  • Follow-up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects.
  • Escort prospects to an apartment home and to all amenity areas, using stairs as necessary. Also drive a golf cart or other motor vehicle with prospects as passengers and operate keys in door locks and key closet.
  • Tours the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests/prospects; answers questions about amenities, apartment homes, and the local community.
What you bring
leasing
driver's license
transportation
social media
uniform
weekend availability
  • Multi-family leasing experience preferred.
  • Valid driver's license (free from major moving violations) and dependable transportation.
  • Social media marketing experience preferred.
  • A complete clean and neat uniform must be worn when working on any PAA Property including weekends, if applicable. Personal appearance must be always clean and neat, according to PAA policy.
  • Communicate with residents and prospects in a manner consistent with PAA's standards.
  • Must be available to work Saturdays and Sundays, where applicable
Benefits
  • 13 paid holidays plus 3 floating holidays and paid volunteer day
  • Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
  • Company-paid employee assistance, mental health, and wellness programs
  • Educational Assistance Program (tuition and certifications)
  • 401k with exceptional employer match
  • Generous PTO program
  • Associate Apartment Discount
Training + Development
Information not given or found
Company
Overview
2008 Founded
Year Established
The company was established in 2008 as a foundational step in its journey to become a key player in real estate investment.
  • Primarily invests in and manages high-quality multifamily communities and commercial properties across the U.S.
  • Successfully built a diverse portfolio focused on long-term value and attractive returns for investors.
  • Portfolio spans multifamily apartments, shopping centers, and office buildings in key U.S. markets.
  • Business model revolves around acquiring, owning, and managing real estate with an emphasis on growth and sustainability.
  • Known for its hands-on approach to property management and high operational standards.
  • Deep expertise in the residential sector has positioned it as a key player in multifamily housing across major metropolitan areas.
  • Expanded its reach, securing numerous high-profile investments in both residential and commercial markets.
Culture + Values
  • Integrity and Transparency
  • Respect and Teamwork
  • Excellence in Service
  • Passion for Performance
  • Commitment to Innovation
Environment + Sustainability
2050
Net-Zero Target
They aim to achieve net-zero carbon emissions by this year, demonstrating a long-term commitment to sustainability.
  • Focus on energy-efficient building operations, water conservation, and waste reduction.
  • The company invests in sustainability initiatives that reduce environmental impact while improving property performance.
  • Ongoing efforts to incorporate renewable energy solutions into new and existing properties.
  • Development of green-certified buildings to enhance environmental sustainability.
Inclusion & Diversity
Growing female executives
Percentage of female executives in leadership roles
Reflects the company's commitment to gender diversity and equal representation in leadership positions.
  • The company is dedicated to fostering a diverse and inclusive workplace where everyone is respected and valued.
  • Ongoing initiatives to ensure equal opportunities for employees across all demographics.
  • Regular employee training on inclusivity and awareness.
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