Counter Sales Associate

Description

• Accurately pull and stage orders for customer pickup, ensuring timely and professional service.
• Assist with store operations and special projects as directed by the store manager.
• Operate equipment such as pallet jacks and forklifts to move product (training provided).
• Support store-level purchasing by placing orders with local vendors as directed.
• Participate in regular cycle counts and assist with inventory accuracy.
• Communicate professionally via phone and email with internal teams and customers.
• Receive and verify inbound shipments and process inventory into the system.
• Complete order transfers between store locations as needed.
• Assist customers in safely loading products into their vehicles.
• Collaborate with the sales team to support promotional efforts, upsell opportunities, and service needs.
• Support warehouse functions such as picking, packing, and stocking during peak times.
• Maintain clean, safe, and organized counter and warehouse areas.
• Ensure all counter displays are organized, clean, and up to date with current product offerings.
• Occasionally drive a company vehicle to pick up materials from vendors or other store locations.
• Provide excellent customer service at the counter-answering product questions, preparing quotes, and finalizing sales.
• Maintain product knowledge to help guide customers to the right solutions.

Requirements

• Prior sales or customer service experience preferred.
• High school diploma or equivalent.
• Ability to learn and use point-of-sale and inventory systems (basic computer skills required).
• Must have a valid driver license and satisfactory MVR driving history.
• Reliable, organized, and able to multi-task in a busy environment.
• Team-player mindset, able to jump in and help wherever needed.
• Strong communication and interpersonal skills with a customer-first attitude.
• Willingness to support physical aspects of the role, including lifting and moving materials.

Benefits

• Vacation & Personal Time
• Health Care Plan (Medical, Dental & Vision)
• 401K with Company Match
• Short Term & Long Term Disability
• Paid holidays
• Life Insurance (Basic, Voluntary & AD&D)

Training + Development

Interview process

Visa Sponsorship

Security clearance