Reliability Engineer

Company logo
American Water
Provides water and wastewater services to residential, commercial, and industrial customers.
Maximize asset lifecycle and reliability for water/wastewater systems via monitoring and analysis.
2 days ago ago
Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Elrama, PA
Onsite
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
condition monitoring
predictive diagnostics
asset health
qa testing
technical reporting
emergency support
  • Effectively communicate by regularly soliciting and providing constructive feedback.
  • Work collaboratively with other functional leads to mitigate business risks.
  • Provide local operations with asset and/or process health ratings to aid in the creation of their capital budgets for replacement of water or wastewater processes and equipment.
  • Must supervise and direct the activities of the assigned local personnel and contract personnel assisting with the performance of diagnostic testing, while maintaining a safe work environment.
  • May require “on-call” off hours support during evenings, nights, holidays and weekends.
  • Facilitate and/or perform preventive condition monitoring, predictive diagnostics and failure analysis of specific assets within areas of competency.
  • Plan, schedule and perform work activities independently in a self- directed environment.
  • Demonstrate the ability to use proprietary vendor or standard business software to create professional reports for all condition monitoring and predictive and preventive maintenance activities conducted.
  • Assist with evaluating new techniques or technological advancements.
  • Provide emergency support to company facilities in the event of a major electrical, mechanical or hydraulic equipment failure or natural catastrophes and geophysical events.
  • Provide training to the company employees on water and wastewater employee safety as it relates to daily operations.
  • Participate in the support of Regulated and Non-Regulated Business Development functions to evaluate the asset or system condition utilizing specialized knowledge of electrical, mechanical, and hydraulic systems within area of competency.
  • Identifies, assesses and classifies hazards, and jointly develops protective measures and practices that avoid injury. These measures include eliminating hazardous processes or practices, implementing administrative controls and using personal protective equipment
  • For assets within area of competency, perform quality assurance acceptance testing during the commissioning of new facilities, plant equipment or process systems.
  • Rapidly assesses options and likely consequences when under time pressure to make decisions or solve problems.
  • Prepare, review, maintain and update asset records and drawings within area of responsibility.
  • Assist with the implementation of assigned local maintenance programs equipment and or systems to ensure proper operation and maintenance.
  • Utilize technical knowledge and skills to provide support for diagnostics and maintaining of critical assets, which includes on-call, as well as during normal hours of operation.
  • Prepare, maintain, review and update technical reports.
What you bring
4+ years
condition monitoring
infrared thermography
vibration analysis
engineering technology
microsoft office
  • Minimum four years of experience in reliability focused maintenance, failure analysis, diagnostic technologies, repair, installation & commissioning of electrical, mechanical, hydraulic and pneumatic industrial equipment, (e.g. motors, pumps, variable frequency drives, low and medium voltage equipment, transformers and other critical production assets).
  • Good verbal and written communications skills, including presentation expertise and the ability to communicate complex issues clearly.
  • Excellent client relations skills and must be customer service oriented.
  • Master and demonstrate advanced level of knowledge and competency in asset condition monitoring assessment and diagnostic technologies utilizing, lubrication and insulation oil analysis, electrical relay and transformer testing, wire-to-water pump efficiency testing, stationary battery testing and power quality analysis diagnostic test results.
  • Master and demonstrate the skill set to safely and effectively perform the asset condition monitoring technologies of ultrasonic inspection and motor winding analysis.
  • Possess and maintain Level II certifications in the asset condition monitoring technologies of infrared thermography and vibration data analysis.
  • Be capable of obtaining Level I training and certification in Ultrasound Analysis.
  • Cascade and share specialized knowledge relevant to other team members and colleagues across the business.
  • Strong organization and time management skills with attention to detail.
  • Possess an understanding of engineering design concepts and their application in an industrial environment.
  • Possess working knowledge of project management and application development methodologies and tools.
  • Four year Engineering Technology degree preferred.
  • Excellent interpersonal communication, and people management skills (e.g. listening, coaching, facilitating, tact/diplomacy, employee relations, knowledge transfer, motivation, team building).
  • Efficient and effective application of the Enterprise Asset Management System in the daily planning, processing and the tracking of maintenance activities and equipment history.
  • Associates degree or technical school equivalent plus additional experience and/or certifications and other education and training may be substituted for formal education.
  • Ability to prioritize and manage multiple projects simultaneously and adapt to changes in priority efficiently.
  • Proficient Level with business application software, Microsoft Office products and productivity tools (e.g. MS Word, MS Project, Excel, PowerPoint, and Lotus Notes).
  • Have knowledge of and the ability to review and analyze various.
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
  • Provides vital water and wastewater services, ensuring communities have access to clean water.
  • Has a long history of managing water infrastructure in partnership with municipalities.
  • Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
  • Known for innovation in water management, offering sustainable solutions to modern water challenges.
  • A trusted provider for residential, commercial, and industrial customers across the U.S.
Culture + Values
  • Safety first – safety is our top focus for every employee, customer and community we serve.
  • Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
  • One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
  • Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
  • High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
Environment + Sustainability
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
  • Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
  • Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
  • Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
  • Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
  • Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
  • Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
  • In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
Inclusion & Diversity
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
  • Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
  • Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
  • Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
  • Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
  • Annual Performance Plan includes Employee Diversity as performance metric.
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