Service Technician
Loram Maintenance Of Way, Inc.
Field service tech maintaining and lubricating railroad equipment to ensure uptime.
21 days ago ago
$21 - $24
Junior (1-3 years)
Full Time
South Bend, IN
Field
Company Size
934 Employees
Service Specialisms
Track Maintenance
Railroad Equipment
Rail Grinding
Geotechnical Services
Asset Management
Railway Inspection
Train Control Systems
Railroad Engineering
Sector Specialisms
Rail Maintenance
Rail Grinding
Ballast Cleaning
Drainage Maintenance
Rail Handling
Track Inspection
Geotechnical Services
Friction Management
Role
What you would be doing
lubrication service
work planning
order processing
inventory management
customer relations
sales coordination
- Perform lubrication service program for railroad customers.
- Plans work based on length and task difficulty, develops schedules, and anticipates and adjusts for problems to meet objectives.
- Work with Sales Department to ensure customer expectations are met.
- Process work orders and complete all necessary delivery tickets, warranty paperwork, and returns through approved company processes.
- Planning and Organizing
- Building Customer Loyalty
- Service top of rail and gauge face lubricator units to specified guidelines.
- Build customer and supplier relations for improved products and services.
- Manage inventory held on maintenance vehicle through company processes.
What you bring
analytical
problem solving
communication
independent
physical fitness
railroad rules
- Ability to apply high levels of cognitive, analytical, retention and reasoning.
- Can see up close, distances, colors and has use of peripheral vision and depth perception.
- Excellent communication skills used within any social context.
- Uses logic and methods to solve problems to find effective solutions.
- Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
- Proactive problem resolution
- Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment.
- Able to work independently.
- Understand and adhere to general railroad and Loram operating rules.
- Ability to lift and/or move up to 50 pounds.
- 100% travel, using any method of transportation. Adequate transportation to and from
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Company
Overview
Founded in 1954
Year Established
The company was established in 1954 as a ballast-cleaning contractor.
98% reliability
Fleet Reliability
The company maintains a highly reliable fleet with 98% operational uptime.
Hundreds of millions in revenue
Annual Revenue
Generates hundreds of millions of dollars annually through various service offerings.
27 countries
Global Presence
Serves clients in over 27 countries with advanced rail maintenance solutions.
- Revolutionized track maintenance by automating ballast cleaning.
- Expanded into rail grinding, inspection, geotechnical services, friction management, and OEM equipment manufacturing over decades.
- Operates advanced computer-guided grinders for rail grinding and inspection worldwide.
- Projects include deep ballast cleaning, rail profile restoration, material handling, and structural monitoring.
- Introduced Railvac trench-cleaning cars and data-driven digital inspection platforms in the 2000s.
- Absorbed Rail Vehicle Engineering in 2016, creating Loram UK for heavy overhaul and rolling-stock services.
- Grinding trains feature built-in firefighting systems and on-site crew accommodations.
- Safety is our top priority.
- Integrity is fundamental to our business.
- We are committed to delivering value to our customers.
- Innovation drives continuous improvement.
- We strive for operational excellence.
- We value our employees and encourage personal and professional growth.
- Collaboration and teamwork enable our success.
2050 Target
Net-Zero Emissions Goal
The company aims to achieve net-zero greenhouse gas emissions by 2050, demonstrating a strong commitment to addressing climate change.
- Committed to reducing its environmental impact.
- Focuses on energy efficiency, resource conservation, and waste reduction in operations.
- Implements sustainable practices in product design and manufacturing.
- Works with customers to enhance the environmental performance of railroads.
- Fosters a culture of inclusivity and respect for all employees.
- Supports diverse talent recruitment and development.
- Encourages diverse perspectives to drive innovation and collaboration.
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