City Of Toronto
Municipal government delivering public services like transit, parks, water, planning, safety and waste management.
12 hours ago
$103,431 - $141,247
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Toronto, Ontario, Canada
Hybrid
Company Size
42,306 Employees
Service Specialisms
Sector Specialisms
Description
story reporting
data mapping
prototyping
testing
deployment
technical support
As a Senior Consultant, you will lead the transition to SAP SuccessFactors Story reporting, modernizing HR analytics and reporting capabilities. You will assess the current reporting landscape, document data dependencies, and develop optimized Story reports that deliver accurate, consistent, actionable insights. Collaboration with IT partners, BI developers, data architects, and HR business partners is essential to clarify requirements, validate outputs, and ensure solutions meet business needs.
You will help shape a roadmap that optimizes SuccessFactors reporting alongside the emerging data platform, supporting the shift from legacy tools and redeveloping existing reports to address critical HR analytics needs. The role covers the full reporting lifecycle—from requirements gathering and gap analysis to prototyping, UAT, deployment, and post‑implementation support—while contributing to governance standards, data quality practices, and long‑term sustainability.
- Lead redevelopment and migration of HR reports to SAP SuccessFactors Story, including data mapping, prototyping, testing, and deployment.
- Collaborate with IT, BI developers, data architects, and HR business partners to define reporting requirements, validate data flows, and ensure high-quality outputs.
- Translate complex HR business needs into clear technical specifications, reporting logic, and design documentation.
- Analyze existing reporting assets, document data dependencies, and recommend improvements aligned with future-state analytics and governance standards.
- Provide advanced technical support across SAP SuccessFactors, SAP HCM (On‑Premise), and SAP BusinessObjects, including troubleshooting and data validation.
- Develop and maintain documentation, reporting standards, and governance practices to support report lifecycle management and long‑term adoption.
- Support end‑user readiness through training, knowledge transfer, and change‑management activities related to Story reporting.
Requirements
sap successfactors
odata api
integration center
uat
project management
bachelor's
The successful candidate possesses deep expertise in SAP SuccessFactors data structures and reporting tools, hands‑on configuration experience, and a strong background in developing technical documentation and performing data quality activities. Professional certifications, robust UAT experience, project management and consulting skills, and a bachelor's degree in a related field are required, along with excellent analytical, problem‑solving, and communication abilities.
- Deep understanding of SAP SuccessFactors data structures, including EC, RCM and MDF relationships, with experience using the OData API Dictionary and API endpoints.
- Technical development experience with SAP SuccessFactors reporting tools, including Story, Canvas, and Integration Center.
- Hands‑on configuration experience in SuccessFactors, including Manage Data, Configure Object Definitions, Manage Business Configuration, and related admin tools.
- Demonstrated experience developing technical documentation such as functional specifications, data mappings, transformation logic, data flow diagrams, ERDs, and user guides.
- Experience conducting complex HR master data analysis, data validation, and quality assurance activities.
- SAP SuccessFactors certifications in Employee Central, Reporting, Recruiting, or related modules are considered strong assets.
- Strong User Acceptance Testing (UAT) experience, including test case development, output validation, and defect management.
- Proven project management and consulting skills with experience managing stakeholders, negotiating timelines, and translating business needs into technical solutions.
- Working knowledge of SuccessFactors Role‑Based Permissions (RBP) and security best practices.
- Experience with SAP HCM On‑Premise configuration is considered a strong asset.
- Knowledge of HR business processes and policies, with prior HR experience considered an asset.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.
- Strong analytical, problem‑solving, and troubleshooting skills with exceptional attention to detail.
- Excellent communication and interpersonal abilities, capable of working effectively with both technical and non‑technical stakeholders.
Benefits
The City of Toronto is hiring a Senior Consultant in Human Resources for a full‑time, 12‑month temporary position (Job ID 60489) located at Metro Hall, 55 John Street. The role reports to the People & Equity, Business Services, Systems & Insight division and offers a salary range of $103,431‑$141,247 with a hybrid work model requiring at least three days on‑site.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
5,600 km roads
Road Network
Extensive network of roads for transportation and infrastructure.
6,100 km mains
Water Infrastructure
Comprehensive water distribution system serving the city.
1,600 parks
Urban Green Spaces
Abundant recreational areas for public enjoyment and relaxation.
42,306 employees
City Workforce
Workforce dedicated to delivering essential municipal services.
- Founded under the City of Toronto Act, it has evolved into a dynamic municipal government overseeing essential urban services.
- Manages transit, water treatment, parks, libraries, emergency services, waste collection and land-use planning across Canada's largest city.
- Typical projects range from transit expansions and park revitalizations to traffic-signal upgrades and sewer maintenance.
- Historic public spaces like Nathan Phillips Square and High Park highlight the city's mix of civic architecture, recreation and culture.
Culture + Values
- Toronto is a caring city
- Toronto is a clean, green and sustainable city
- Toronto is a dynamic city
- Toronto invests in quality of life
- Vision, Mission & Motto: Diversity Our Strength
- Mission: To serve a great city and its people
- Independence and Impartiality
- Fairness and Equity
- Accessibility
- Respect and Empathy
- Willingness to Help
- Professionalism
Environment + Sustainability
45% GHG reduction
By 2025
Achieve a 45% reduction in greenhouse gas emissions compared to 1990 levels.
65% GHG reduction
By 2030
Aim to reduce greenhouse gas emissions by 65% compared to 1990 levels.
41% emission reduction
Since 1990
Community-wide emissions have decreased by 41% since 1990, despite population and GDP growth.
120,000 trees planted
Annually
The city plants approximately 120,000 trees each year as part of its urban canopy initiative.
- TransformTO strategy includes carbon accountability, natural gas reduction, building performance targets, low-carbon transportation, increased local renewable energy
- City aims for 40% urban canopy cover by 2050
Inclusion & Diversity
$30,000 Awarded
Women4ClimateTO Mentorship
Pitch competition awards supporting women-led climate initiatives.
$1.3M Raised
United Way Campaign
City employees contributed to support vulnerable communities.
$2.2M City-Wide
United Way Campaign
Total raised across the city for vulnerable communities.
- City motto: Diversity Our Strength
- Toronto Public Service principle: support community participation in decisions affecting their lives
- Neighborhood Climate Action Champions prioritize applicants from communities experiencing social, economic and other barriers, including women