HVAC Technical Support Representative

Description

• Assist with industry tradeshows, customer training programs, and sales support initiatives
• Analyze mechanical drawings to confirm correct equipment selection and system performance
• Diagnose and resolve installation and operational issues in the field
• Develop accurate pricing, technical submittals, and equipment specifications for fans, ERVs, and heat pump systems
• Partner with engineering and sales teams to refine technical documentation and project execution

Requirements

• Familiarity with AutoCAD and/or Revit
• Ability to interpret mechanical drawings and understand airflow and performance fundamentals
• HVAC/R certification or additional technical training
• Experience delivering or supporting training for distributors or contractors
• Proficient with Microsoft Excel and CRM platforms
• 1–3+ years of experience in HVAC or ventilation systems is ideal
• Strong communication skills with a highly organized, service-oriented approach
• Experience with heat pump systems is strongly preferred
• Degree or diploma in Mechanical Engineering or a related field

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance