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Dispatcher
Doodie Calls
Coordinate driver assignments, manage service schedules, and communicate with drivers and customers to ensure efficient and reliable portable sanitation services.
17d ago
$45,000 - $47,000
Junior (1-3 years)
Full Time
St. Petersburg, FL
Field
Company Size
10 Employees
Service Specialisms
Construction services
Special Events
Disaster & emergency response
Portable Laundry Facilities
Portable Shower Trailer
Luxury Comfort Trailers
Hand Wash Station
Sector Specialisms
Construction
Special Events
Outdoor Weddings
Disaster Relief
Portable Sanitation
Portable Laundry Facilities
Portable Shower Trailers
Luxury Comfort Trailers
Role
What you would be doing
driver dispatch
route monitoring
service requests
driver check-ins
servicecore documentation
team meetings
- Communicate any operational challenges to Operations and District Managers.
- Communicate with customers to ensure services are completed, documenting when they aren't.
- Maintain accurate documentation of dispatch activities, communications, and service exceptions within ServiceCore.
- Participation in weekly team meetings to report on dispatch metrics and operational updates.
- Support drivers with location-specific instructions, gate codes, and site access information.
- Coordinate closely with Routing, Scheduling, and Customer Service to ensure alignment and efficiency.
- Dispatch drivers on their assigned routes, aiding in efficiently covering all scheduled services.
- Respond to urgent service requests and customer escalations with professionalism and urgency.
- Monitor real-time progress of routes; address delays, breakdowns, and access issues promptly.
- Track and record driver check-ins, service completions, and report irregularities.
- Serve as the primary point of contact for drivers, providing guidance and support throughout the day.
What you bring
microsoft outlook
bilingual
servicecore
excel basic
gps software
communication
- Proficiency in:
- Flexibility required, multiple shift start times, high volume scenarios, and emergency response efforts may affect regular hours.
- Prior experience in dispatching, logistics, or transportation is preferred.
- Microsoft Outlook and Teams
- Bilingual (English and Spanish) required
- Excellent communication and organizational skills.
- ServiceCore or similar logistics software
- Strong problem-solving abilities and ability to remain composed under pressure.
- GPS Software Experience (Preferably Motive or Verizon Connect)
- Microsoft Excel (basic tracking and reporting)
- Opportunities for advancement within a growing company.
- Dental Insurance
- Paid time off
- Life insurance
- Supplemental Plans
- 401(k) & 401(k) matching
- Employee Assistance Program
- Health Insurance
- Vision insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be conducted per company policy.
Company
Overview
- Committed to providing high-quality portable sanitation solutions.
- Services cater to a wide range of clients, including construction sites and large events.
- Famous for their clean, reliable, and eco-friendly portable restrooms and related services.
- Specializes in event management, construction site logistics, and emergency sanitation.
- Renowned for quick response times and strong customer service in the portable sanitation industry.
- We pride ourselves on being a positive, friendly, and hardworking team.
- Customer service is our top priority.
- We are committed to providing an environmentally responsible service.
- We believe in giving back to the community.
- Innovation drives our growth and efficiency.
- Committed to reducing their environmental impact by utilizing eco-friendly products.
- They use biodegradable bags for waste collection.
- Promotes responsible disposal practices for waste management.
- Does not mention a net zero target date on the website or LinkedIn.
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