Description
system service
preventive maintenance
security troubleshooting
field sketches
customer communication
training delivery
You will perform system service and maintenance tasks such as preventative maintenance, commissioning, and installation of security and building automation systems. This includes troubleshooting intrusion, access control, IP video, intercom, network, gates, and barriers, and providing field sketches for engineering corrections.
The role requires strong communication with customers, ensuring high satisfaction by keeping them informed, recommending upgrades, and promoting add‑on work. You will collaborate with branch, service, and project managers, as well as subcontractors, while adhering to safety standards and delivering training and documentation.
- Perform system service, preventive maintenance, commissioning, and installation
- Diagnose and repair complex electronic control system malfunctions
- Troubleshoot security systems including intrusion, access control, IP video, intercom, network, gates, and barriers
- Create field sketches and documentation for engineering corrections
- Communicate with customers on arrival, during service, and upon project completion
- Recommend system enhancements, upgrades, and repairs to improve performance
- Promote and sell add‑on work where appropriate
- Coordinate activities with managers, project managers, and subcontractors
- Ensure compliance with Johnson Controls and customer safety standards
- Deliver training, manuals, and documentation to customers
- Mentor and train mechanical workforce on building automation systems
- Compile job documentation such as certificates of completion and punch lists
Requirements
3-5 years
low-voltage
american dynamics
avigilon
leadership
associate degree
Ideal candidates have 3–5 years of experience with low‑voltage control systems, a solid background in electronics or computer technology, and the ability to explain technical information to both technical and non‑technical audiences. Leadership skills, networking knowledge, and proficiency with software such as American Dynamics, Avigilon, Lenel, Genetec, and Kantech are required. Johnson Controls is an equal‑opportunity employer and provides accommodations for applicants with disabilities.
- Pursue self‑study and certifications to maintain technical proficiency
- 3–5 years of industry experience servicing electronic/low‑voltage control systems
- Knowledge of site preparation, peripheral equipment installation, and servicing techniques
- Strong interpersonal skills to represent Johnson Controls professionally
- Ability to explain technical concepts to both technical and non‑technical audiences
- Leadership ability to support technicians and subcontractors on job sites
- Proficiency with PC programming and software platforms (American Dynamics, Avigilon, Lenel, Genetec, Kantech, etc.)
- Vocational school, associate degree in electronics, systems, or computer technology (preferred)
- Additional experience with networking and service software (preferred)
Benefits
The position offers a competitive starting wage, paid training, and opportunities for global advancement. Employees receive a company vehicle when applicable, referral bonuses, and a comprehensive benefits package that includes medical, dental, vision, HSA, life insurance, 401(k) match, disability coverage, and wellness programs.
- Competitive starting pay ($24.00‑$31.73 hourly)
- Paid training and global advancement opportunities
- Company vehicle (as applicable)
- Referral bonuses
- Comprehensive medical, dental, and vision insurance
- Health Savings Account (HSA)
- Life insurance coverage
- 401(k) retirement plan with company match
- Short‑term and long‑term disability benefits
- Employee Assistance Program and wellness initiatives
Training + Development
Information not given or found
