Field Service Engineer

Description

• Creating commercial proposals for service jobs.
• Carrying: Carrying of luggage, test equipment, tools, etc. to customer locations.
• Adhering to standard industry safety practices and S&C safety procedures.
• Pulling: Use of hand tools that require pulling forces.
• Handling: Frequent handling of parts, tools, test equipment, etc.
• Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support and system commissioning. Includes extensive field and telephone support.
• Lifting: Lifting of items up to 50 pounds.
• Providing telephone troubleshooting support for customers and service technicians.
• Pushing: Use of hand tools that require pushing forces.
• Leading, directing, and conducting complex system commissioning and troubleshooting.
• Conducting customer-training sessions and in training S&C personnel.
• Creating clear, concise, and complete commissioning procedures and troubleshooting documentation.

Requirements

• Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
• Bending: Bending or crouching to perform work.
• Knowledge of utility SCADA systems from the substation computer to the central SCADA servers is preferred.
• US Citizen possessing or have the ability to obtain a valid US passport.
• Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection.
• Bachelor’s degree in engineering from an accredited college, university, technical school required.
• A proactive, tenacious, creative approach to solving problems.
• Walking: Walking of moderate distances (1 mile).
• Reaching: Continuous full range of motion to perform work.
• Working knowledge of networking and IP protocols
• Minimum of 21 years of age with a valid driver’s license and a good credit record.
• Proficiency in using test equipment, meters, and system analysis tools.
• Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850 etc).
• Standing: Some tasks are performed in a standing position. Must be able to perform work from a ladder.
• Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel.
• Must be proficient with training, communication, and presentation skills.
• Possess working knowledge of safety practices and electrical codes.

Benefits

• Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
• Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
• 8:00 am – 5:00 pm Hybrid

Training + Development

Interview process

Visa Sponsorship

Security clearance