Informs residents and guests of Rules & Regulations as needed.
Assist with amenity reservation requests.
Check voicemail upon arrival for shift and following rounds.
Check trash area (outdoor and trash room), elevators, stair entryways, event lounge, bathroom, gym, spa, and pool/pool deck.
Responsible for regular contact with residents (in-person, phone, and email).
Check lobby and other common areas for trash or misplaced packages.Check packages have unit numbers on them.
Sweep lobby area as needed (especially in the winter) and check for trash (including outside entryway).
Complete shift report each shift, reporting any damage, violations, loud noise, or needed repairs.
First and third shifts of the day, change elevators and skyway doors per building schedule.
During pool season, lock up at closing time. After close, check the lock.
Walk each floor. Report/take photos of any damage, trash, mechanical malfunctions, burned out light bulbs, or water in halls, ceilings, carpet, or storage rooms.
Record calls and in person visitors with unit and purpose in the notebook provided.
Requirements
high school
bilingual
time management
communication
team player
customer service
Interpretation and completion of verbal and/or written instructions at a proficient level.
Time management and time critical prioritization skills.
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Self-motivated, proactive, detail oriented and a team player.
Bilingual preferred (English/Spanish fluent)
High School Diploma or GED Required
Professional customer service skills.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
It emerged as a pioneer in comprehensive community management.
It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
Culture + Values
Service
Innovation
Family
Integrity
Loyalty
Environment + Sustainability
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
No explicit net‑zero or sustainability targets found on corporate site
Corporate Responsibility section highlights support for communities during disasters
No specific data‑driven environmental goals or net zero target date publicly disclosed
Inclusion & Diversity
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
Established Associa Women’s Network to support women’s career growth and education
Established Associa Multicultural Network to support cultural and ethnic understanding