Restaurant Server - Breakfast AM - Lobby Restaurant at Parks Hospitality Group in Asheville, North Carolina, United States | Kablio

Role

Description

guest greeting

order taking

food service

guest satisfaction

kitchen coordination

table reset

Greet guests warmly and create a welcoming dining experience.
Present menus, take accurate orders, and provide tailored recommendations.
Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
Clear and reset tables efficiently to maintain cleanliness and organization.
Handle guest feedback professionally and escalate concerns to management if needed.
Assist with opening and closing duties, including dining area setup and workstation cleaning.
Participate in the Team Member Recognition Program to celebrate achievements.

Requirements

high school

1+ year

customer service

communication

teamwork

flexibility

Respond knowledgeably to guest inquiries about menu items and dietary needs.
Hold a high school diploma or equivalent.
Possess at least one year of restaurant serving experience.
Demonstrate excellent customer service and interpersonal skills.
Remain calm and professional in high‑pressure situations.
Exhibit strong verbal and written communication skills.
Work effectively as part of a team.
Be flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

Parks Hospitality Group strives for excellence in everything we do, delivering outstanding service and creating memorable experiences for guests. Our supportive, collaborative environment promotes growth and rewards hard work.

The position is located at DoubleTree by Hilton Asheville Downtown, 199 Haywood St., Asheville, NC 28801.

Receive competitive pay and comprehensive benefits, including medical and dental from day one for full‑time team members.
Enjoy paid time off (PTO) to support well‑being.
Get discounts on hotel stays and dining.
Access opportunities for personal and professional growth within Parks Hospitality Group, a Best Place to Work.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

15 Years Ago

Company Founding

The company was established to bridge manufacturers and the hospitality sector.

1,400 Rooms

Managed Properties

The company manages multiple properties across the Southeast U.S.

Began as a bridge between manufacturers and the hospitality sector.
Evolved into a full-service hotel development and management specialist, blending operations, sales, finance, HR and IT expertise.
Partner with leading hotel brands such as Hilton, Marriott, and Hyatt to develop upscale accommodations across the Southeast U.S.
Guide projects—from site selection and brand partnership to design and on-budget construction—ensuring investor confidence.
Analytics-driven revenue management and aggressive sales tactics help every hotel lead its market segment.
Earned industry accolades like Hilton’s New Build of the Year and have decades of consistent, on-time, self-managed developments.

Culture + Values

Top 20%

Guest Satisfaction Rankings

The company aims to ensure all hotels rank within the top 20% of their brand's service score rankings, reflecting a strong commitment to customer experience.

Empowering people through tools, resources, and training to achieve their best.
Committed to delivering a product all team members are proud to represent.
Developing processes with clear purpose for consistency and responsible growth.
Fostering an environment where passion drives perseverance, enjoyment, and strength.
Building culture on common goals, accountability, and connecting individual work to company success.
Pursuing excellence in training and development to be a top employer in hospitality.

Environment + Sustainability

11% Energy Intensity

Reduction vs. 2019

Energy intensity was reduced by 11% compared to 2019 levels, demonstrating significant progress in energy efficiency.

12% Renewables Use

Energy from Renewables

Renewable energy now accounts for 12% of total energy use, up 2 percentage points from 2022.

7.84 kg CO₂e/ft²

Portfolio GHG Intensity

Portfolio-wide greenhouse gas emissions intensity was measured at 7.84 kg CO₂e per square foot in 2022.

2030 Net-Zero

Target Achieved

Commitment to achieving net-zero emissions by 2030, marking a significant decarbonization milestone.

ENERGY STAR Partner of the Year 2023; six properties earned ENERGY STAR certification for superior energy performance.
Portfolio GHG emissions intensity was 7.84 kg CO₂e/ft² in 2022; Scope 1 down 31% and Scope 2 down 22% vs 2017.
Waste intensity per occupied room down 19% since 2019; water intensity per occupied room up 10% vs 2019 due to occupancy.
Biodiversity preservation, retro-commissioning, HVAC and LED upgrades guided by Green Park Sustainability Playbook.

Inclusion & Diversity

31% Senior Managers

Female Representation

Female representation in senior management roles has reached 31% in 2023.

33% Board

Female Representation

Women hold 33% of board seats as of January 2024.

Two Years

Compensation Analysis

Two consecutive years of compensation analyses have shown no gender or ethnicity-based pay disparities.

Annual Audits

Pay Equity

Annual pay equity audits are planned to ensure ongoing fairness in compensation practices.

Diversity & Inclusion Steering Committee in place, aligned with Park Cares charitable efforts.

Articles

Careers

Portfolio

Role

Description

guest greeting

order taking

food service

guest satisfaction

kitchen coordination

table reset

Greet guests warmly and create a welcoming dining experience.
Present menus, take accurate orders, and provide tailored recommendations.
Serve food and beverages promptly, ensuring accuracy and attention to guest needs.
Monitor guest satisfaction throughout the meal, addressing requests and refilling beverages.
Coordinate with kitchen staff to ensure timely and accurate delivery of orders.
Clear and reset tables efficiently to maintain cleanliness and organization.
Handle guest feedback professionally and escalate concerns to management if needed.
Assist with opening and closing duties, including dining area setup and workstation cleaning.
Participate in the Team Member Recognition Program to celebrate achievements.

Requirements

high school

1+ year

customer service

communication

teamwork

flexibility

Respond knowledgeably to guest inquiries about menu items and dietary needs.
Hold a high school diploma or equivalent.
Possess at least one year of restaurant serving experience.
Demonstrate excellent customer service and interpersonal skills.
Remain calm and professional in high‑pressure situations.
Exhibit strong verbal and written communication skills.
Work effectively as part of a team.
Be flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

The position is located at DoubleTree by Hilton Asheville Downtown, 199 Haywood St., Asheville, NC 28801.

Receive competitive pay and comprehensive benefits, including medical and dental from day one for full‑time team members.
Enjoy paid time off (PTO) to support well‑being.
Get discounts on hotel stays and dining.
Access opportunities for personal and professional growth within Parks Hospitality Group, a Best Place to Work.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

15 Years Ago

Company Founding

The company was established to bridge manufacturers and the hospitality sector.

1,400 Rooms

Managed Properties

The company manages multiple properties across the Southeast U.S.

Began as a bridge between manufacturers and the hospitality sector.
Evolved into a full-service hotel development and management specialist, blending operations, sales, finance, HR and IT expertise.
Partner with leading hotel brands such as Hilton, Marriott, and Hyatt to develop upscale accommodations across the Southeast U.S.
Guide projects—from site selection and brand partnership to design and on-budget construction—ensuring investor confidence.
Analytics-driven revenue management and aggressive sales tactics help every hotel lead its market segment.
Earned industry accolades like Hilton’s New Build of the Year and have decades of consistent, on-time, self-managed developments.

Culture + Values

Top 20%

Guest Satisfaction Rankings

The company aims to ensure all hotels rank within the top 20% of their brand's service score rankings, reflecting a strong commitment to customer experience.

Empowering people through tools, resources, and training to achieve their best.
Committed to delivering a product all team members are proud to represent.
Developing processes with clear purpose for consistency and responsible growth.
Fostering an environment where passion drives perseverance, enjoyment, and strength.
Building culture on common goals, accountability, and connecting individual work to company success.
Pursuing excellence in training and development to be a top employer in hospitality.

Environment + Sustainability

11% Energy Intensity

Reduction vs. 2019

Energy intensity was reduced by 11% compared to 2019 levels, demonstrating significant progress in energy efficiency.

12% Renewables Use

Energy from Renewables

Renewable energy now accounts for 12% of total energy use, up 2 percentage points from 2022.

7.84 kg CO₂e/ft²

Portfolio GHG Intensity

Portfolio-wide greenhouse gas emissions intensity was measured at 7.84 kg CO₂e per square foot in 2022.

2030 Net-Zero

Target Achieved

Commitment to achieving net-zero emissions by 2030, marking a significant decarbonization milestone.

ENERGY STAR Partner of the Year 2023; six properties earned ENERGY STAR certification for superior energy performance.
Portfolio GHG emissions intensity was 7.84 kg CO₂e/ft² in 2022; Scope 1 down 31% and Scope 2 down 22% vs 2017.
Waste intensity per occupied room down 19% since 2019; water intensity per occupied room up 10% vs 2019 due to occupancy.
Biodiversity preservation, retro-commissioning, HVAC and LED upgrades guided by Green Park Sustainability Playbook.

Inclusion & Diversity

31% Senior Managers

Female Representation

Female representation in senior management roles has reached 31% in 2023.

33% Board

Female Representation

Women hold 33% of board seats as of January 2024.

Two Years

Compensation Analysis

Two consecutive years of compensation analyses have shown no gender or ethnicity-based pay disparities.

Annual Audits

Pay Equity

Annual pay equity audits are planned to ensure ongoing fairness in compensation practices.

Diversity & Inclusion Steering Committee in place, aligned with Park Cares charitable efforts.

Articles

Careers

Portfolio