Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
12 hours ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Winchester, Nevada, United States
Onsite
Company Size
10,000 Employees
Service Specialisms
Sector Specialisms
Description
budget management
cost controls
inspections
service monitoring
problem resolution
team leadership
In your role as Assistant General Manager, you will act as a hands‑on leader for all operating departments. Your primary responsibility will be to execute the duties of your position in alignment with our service culture, thereby driving the success of our company. To be effective, you must bring the necessary expertise and professionalism to ensure operations run smoothly, efficiently, and with excellence.
- Build and lead operating and retail budgets for associations.
- Develop and maintain cost and labor controls.
- Conduct daily inspections of units, buildings, and grounds; address deficiencies.
- Determine efficient methods and innovate solutions to operational challenges.
- Monitor daily service levels in customer interactions.
- Stay alert to potential problems and take appropriate corrective action.
- Coach, guide, and direct seven department leaders.
- Counsel direct reports on job‑related matters and advise employees to achieve goals.
- Lead community and regional engagement activities; champion the Grand Impact Committee.
- Facilitate daily leadership stand‑up meetings and department‑specific meetings.
- Conduct monthly executive leadership staff meetings.
- Organize quarterly town hall events and team member engagement sessions.
Requirements
resort ops
timeshare
management
project mgmt
financial
communication
Key skills and experience required include a minimum of 7 years of hands‑on large‑scale resort operations, at least 5 years of hospitality experience, and 5+ years in a managerial or director‑level role, with prior timeshare operations experience. The candidate must demonstrate exceptional communication, safety and risk management expertise, strong financial and project management knowledge, and the ability to build a high‑engagement service culture. Proficiency with relevant computer systems and prior leadership in guest service or food & beverage is preferred.
Benefits
Hilton Grand Vacations is now looking for an Assistant General Manager to join the team at Hilton Grand Vacations on the Boulevard! We’re looking for passionate individuals ready to bring their hospitality skills to life—or eager to learn and grow in a dynamic environment with real opportunities for advancement. Don’t miss your chance to be part of something extraordinary!
We offer an excellent benefit package to our full‑time Team Members that includes medical, dental and vision insurance, a 401K plan, Paid Time Off, and extraordinary travel benefits available from day one.
Hilton Grand Vacations is an equal‑opportunity employer that values diversity and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Reasonable accommodations are provided for applicants with disabilities throughout the hiring process.
What makes Hilton Grand Vacations unique? Our inclusive culture celebrates the uniqueness of every individual among our 14,000 Team Members who deliver memorable experiences for Members and Guests. As an award‑winning workplace, we recognize, reward, and support every achievement, creating lifelong memories together.
Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation‑driven team and be the heart of exceptional guest experiences, delivering warm and friendly service that creates lifetime memories for our guests.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
1992
Year Established
The company was founded as part of Hilton in this year.
2017
Year Became Standalone
The company became an independent entity from Hilton in this year.
- Offers premium vacation ownership experiences in sought-after destinations.
- Specializes in luxury resorts and timeshare opportunities for travelers worldwide.
- Has a global footprint, with resorts in major cities and scenic vacation destinations.
- Focuses on providing memorable vacation experiences with top-tier amenities and customer service.
- Notable for its innovative approach to vacation ownership, blending luxury with flexibility.
- Continues to expand, with plans for new resorts and growth in emerging markets.
Culture + Values
- Hospitality: The company culture emphasizes delivering outstanding experiences for guests and team members.
- Integrity: Employees are expected to act with honesty, transparency, and respect in all their actions.
- Innovation: The organization values creativity and new ideas as key drivers for improvement and growth.
- Ownership: Team members are encouraged to take responsibility for their actions and the outcomes of their work.
- Teamwork: Success is achieved through collaboration and mutual support among team members.
Environment + Sustainability
10% reduction
Energy Consumption
Energy consumption reduced per occupied room.
9% reduction
Water Consumption
Water consumption reduced per occupied room.
50% waste diversion
Waste Management
Many resorts achieve over 50% waste diversion rates.
Net zero by 2050
Carbon Emissions Target
Aimed to achieve net zero carbon emissions by 2050.
- Committed to reducing environmental impact through sustainability programs.
- Recognized for sustainable operations, including renewable energy and energy-efficient technologies.
Inclusion & Diversity
45% women
Leadership Diversity
Women make up almost half of leadership roles, reflecting the company's commitment to fostering an inclusive environment and meeting its diversity objectives.
- Has set a goal to increase diversity in leadership roles and ensure an inclusive culture.
- Promotes a culture of respect, inclusivity, and equal opportunity, supported by resources and programs for a diverse workforce.