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Host/Hostess FT
Highgate
Greet, seat guests, assist servers, handle payments and reservations.
6d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Las Vegas, NV
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
cashier support
guest service
compliance
tip management
opening duties
menu qc
- Assist cashier in collection of money or credit cards from guests and servers as needed.
- Ensure overall guest satisfaction.
- Greet and seat guests at appropriate tables in a timely manner.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Assist servers and cashiers in the servicing of guests as needed.
- Know and understand the state liquor laws.
- Be attentive of guests’ needs assist in providing a pleasant dining experience.
- Maintain a friendly and warm demeanor at all times.
- Know how to prepare cashier report at the end of the shift.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Pay out servers’ and service attendants’ tips if appropriate.
- Perform opening and closing duties according to established sidework checklist.
- Ensure quality control of menus with regard to cleanliness and appearance.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
What you bring
high school
reservations
menu knowledge
problem solving
communication
initiative
- Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Know how to properly take reservations for outlets.
- High School diploma and/or experience in a hotel or a related field preferred.
- Ability to stand during entire shift.
- Have a thorough knowledge of menus and current specials in all applicable departments.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to show initiative, including anticipating guest or operational needs.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Have a complete knowledge of standards of service for receiving a room service order.
- Flexible and long hours sometimes required.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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