COM Coordinator

Description

• Reviews all reports to ensure that data entry information is accurate and consistent with HMC policy and alerts management of any inconsistencies.
• Schedules internal and contracted work associated with the performance of the COM.
• Performs the duties of the COM Manager in their absence and other duties assigned, as necessary.
• Utilizes the system of record (Yardi) software to accurately schedule and track all status, time, labor and materials associated with the COM process.
• Identifies any inefficiencies in the COM process that delays timely resident move in’s or the quality of work performed by contractors or HMC employees.
• Reviews and updates completed and planned work daily in Yardi and communicates adjusted timelines with both internal and external leaders as required.
• Ensures the availability of parts and materials to meet timelines.
• Creates purchase orders in accordance with HMC policy.

Requirements

• Requires a detail oriented, independent thinker who can be a part of a team and demonstrates strong attention to detail, and basic knowledge of property management activities.
• Strong and effective oral and written communication skills
• Ability to understand and follow HMC policies involving the COM, Work Order and Purchase Order processes.
• Bachelor's Degree from an accredited college or university, Preferred and
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• High School Diploma or GED Required and
• Proficient in standard office software such as MS Word, MS Excel, PowerPoint, Email programs, and internet browsers.
• Associate's Degree from an accredited college or university, Preferred or
• Ability to develop comprehensive schedules that meet HMC goals and timelines and ensure that those performing these tasks adhere to their timelines.
• DL NUMBER - Driver's License, Valid and in State Required
• Must be detail oriented and able to work within specified deadlines.
• 1-3 years of Property Management experience and highly proficient, demonstrated use property management software (Yardi). Required
• Understands and achieves performance and financial goals to include meeting Performance Incentive Fee Metrics associated with the Change of Occupancy Maintenance process and Customer Service.
• Expert in identifying performance or scheduling issues through critical thinking and the ability to resolve them.
• Reliable and dependable attendance and punctuality are essential for this position.
• Demonstrated ability to work in a team environment with the ability to establish strong working relationships with contractors, superiors and peers.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
• in the absence of a degree, directly-related job experience in managing process projects where independent judgment Required

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance