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Energy Theft Technician
Duquesne Light Company
Investigate and resolve energy theft, tampering, and meter issues in the field.
2d ago
$52
Intermediate (4-7 years)
Full Time
Pittsburgh, PA
Office Full-Time
Company Size
1,200 Employees
Service Specialisms
Utility
Energy efficiency programs
Distribution line maintenance
Transmission line maintenance
Tree planting
Customer service
Customer claims
Outage reporting
Sector Specialisms
Residential
Commercial
Industrial
Energy
Electric Transmission
Electric Distribution
Infrastructure
Utilities
Role
What you would be doing
data monitoring
meter decommission
field investigation
wiring inspection
safety compliance
stakeholder coordination
- Performs all work in accordance with OSHA and Company safety regulations of practices.
- Consults and cooperates with internal and external groups as needed to support the investigation and prosecution of unlawful customer behavior.
- Assists management in researching customer accounts with confirmed occurrences of energy diversion to build a thorough understanding of all unlawful or improper actions taken by the customer or other associated parties. Accurately documents investigative
- Utilizes all available technological platforms to proactively identify suspicious usage patterns, voltage irregularities, power down / power up events on meters, tampering alerts, and other indicators relating to energy diversion or improperly metered services
- Investigates services where wiring approvals are required to ensure no theft or other unsafe actions are occurring during that process.
- Identify and resolve dangerous conditions uncovered during the course of normal duties.
- Identify meters that can be removed from the field and ensure services are properly removed from the system.
- Conducts field investigations of single and poly-phase services to determine if the service is properly metered. Documents evidence of energy diversion, tampering, theft, redistribution, or other unlawful or improper customer behavior and brings to successful resolution.
What you bring
field meter
computer skills
electrical systems
analytical skills
eei test
driver’s license
- Seven (7) years of Field Meter Technician experience preferred or three (3) years of Field Meter Technician experience and an Associate’s level technical degree or equivalent.
- Must possess strong computer skills.
- Ability to effectively communicate in writing and verbally with customers and external stakeholders such as law enforcement or other public forums. Must be comfortable with public speaking in circumstances where court testimony may be needed.
- Working knowledge of electrical systems/metering used for commercial, industrial and residential applications including single phase, poly-phase and transformer rated type services.
- Must possess critical, analytical skills and the ability to make sound decisions based on experience, training, and documented processes and procedures.
- Must pass the company administered EEI standardized test (CAST)
- Must have a valid state driver’s license.
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Training + DevelopmentInformation not given or found
Interview process
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Company
Overview
600,000 Homes
Electricity Customers
Delivers electricity to homes and businesses in the region.
$2 Billion Investment
Grid Infrastructure
Planned investment to reinforce transmission and distribution by 2027.
8% Electric Fleet
EV Deployment
Already expanding electric vehicle fleet deployment.
111 Years
Experience
Operating for over a century in southwestern Pennsylvania.
- Privately owned energy services holding company operates through its subsidiary.
- Frequently recognized as a trusted utility brand for innovation.
- Clean-energy programs, smart-grid enhancements, and infrastructure modernization are key focuses.
- Headquarters relocation to Nova Place marked a new chapter in collaboration and innovation.
- We take pride in delivering outstanding customer service, ensuring that our customers' needs come first.
- We are committed to maintaining a safe working environment and ensuring safety is a priority in everything we do.
- Integrity is at the core of our business practices, and we operate with transparency, honesty, and fairness.
- We foster a culture of accountability and encourage all employees to take ownership of their work and actions.
- Innovation and continuous improvement drive us to provide the best solutions and services to our customers.
30% CO2 reduction
Carbon Emissions Target
Achieved a 30% reduction in carbon dioxide emissions compared to 2005 levels.
2050 Target
Net-Zero Commitment
Committed to achieving net-zero carbon emissions by 2050.
- Working to reduce carbon emissions by improving energy efficiency and integrating more renewable energy sources into the grid.
- Focusing on modernizing infrastructure to enhance grid reliability, reduce energy waste, and decrease environmental impact.
- Investing in renewable energy projects, including wind and solar energy, to diversify the energy mix.
22% Leadership
Women in Leadership Roles
As of 2023, women represent a notable share of leadership positions within the organization.
- promotes an inclusive work environment where everyone is respected and valued
- committed to increasing diversity in leadership and expanding professional development opportunities for underrepresented groups
- partnered with local organizations to expand career pathways for diverse talent in energy-related fields
- actively measures progress through annual diversity and inclusion reports
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