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Arcadis

Global Internal Communications Manager, Employee Content, Channels & Engagement

Company logo
Arcadis
Global design, engineering and consultancy firm delivering intelligence‑driven sustainable solutions for natural & built assets.
Design and deliver internal communication content and channel strategy globally.
13d ago
Entry-level
Internship
London, England, United Kingdom
Office Full-Time
Company Size
36,000 Employees
Service Specialisms
Consulting
Engineering
Architecture
Project Management
Design
Technical Services
Construction Services
Urban Planning
Sector Specialisms
Infrastructure
Water
Environment
Buildings
Transport
Utilities
Role
What you would be doing
content curation
publication management
channel administration
analytics reporting
calendar management
site architecture
  • Alignment and collaboration with external comms and digital marketing on content creation and scheduling
  • Ensure pipeline of content that is inclusive of global organization and resonates with strategic priorities
  • Curate multi-media content such as video, photography and animation to enhance digital/online content working with the Digital Marketing, Brand and Campaigns and Corporate Communication teams.
  • Supporting delivery and publication of content aligned to ELT priorities
  • Front-line support for technical queries and out of scope self-service requests
  • Ensure adherence to brand and template standards
  • Collaborate with colleagues across the Marketing and Communications team – and our non-Comms community owners – to source, create and curate informative and entertaining content to engage Arcadians
  • Publication and production of content for global channels (EDMs, Global Webinars, Firstup, Intranet, CampaignMaster) Support and enforce alignment to channel and content strategies
  • Sourcing and drafting news content and strategic updates from global leadership
  • Briefing in project and content requests
  • Support the Global Communications Directors to plan and curate content for publishing by the Executive Leadership Team
  • Scheduling and publication of content and campaigns for internal channels
  • Connection with Talent Acquisition and other content stakeholders to share and produce content for multiple channels and audiences
  • Support content delivery and crisis response where appropriate
  • Work with Country/GBA IC leads, GSSC and Enabling Functions to manage global list of editors and site permissions for global channels
  • Support a self-service model for where applicable – providing advice, training, developing and maintaining communication toolkits to other functions so they can effectively manage their own content and pages.
  • Collaborates with digital marketing to share ideas and best practice related to integrated content across internal and external channels (e.g. Instagram and LinkedIn)
  • Manage priority global content calendar
  • Assist in the identification and promotion of best practice content from existing topics to promote to the global feed
  • Work with Strategy Implementation Director Community and Global Comms Director, Strategic Programmes, to explore integrated communication activities aligned to content and channel strategy
  • Track the effectiveness of content and recommend and implement optimizations where applicable
  • Ensure content meets the Arcadis tone of voice and brand guidelines
  • Provide regular reporting based on channel analytics and data to inform future content and channel decisions
  • Oversight of global distribution lists and audience / topic groups
  • Audit of site content to remove expired pages and documents
  • Work with the social team to help integrate external and internal communications, planning and sharing content across the breadth of Arcadis’ channels
  • Member of system administrator team for global internal communication channels
  • Liaise with GBA and in-country Corporate Comms team to source content aligned to editorial priorities for global channels
  • Works with the Channels and Content team and GBA Communication Directors to support content and production
  • Manage relationship with colleagues in Arcadis Global Shared Services Team to support development and delivery of business-critical communication and content
  • Work collaboratively with the Tech team and external suppliers to improve current and future experience and to successfully introduce new and improved tools and ways of working
  • Management and maintenance of site architecture and creation of new pages/topics for Arcadis global channels
What you bring
content expertise
onboarding
training
guidance
global channels
  • Expert source of content expertise for the internal communications community
  • Onboarding editors with hands-on training and guidance for global channels
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
1888
Year Founded
The company was established in the Netherlands with a focus on reclaiming wetlands.
30+ Countries
Global Presence
Operates in over 30 countries worldwide, showcasing its extensive international reach.
€5B
2023 Revenue
Achieved €5 billion in gross revenues, reflecting strong financial performance and strategic growth.
  • Evolved into a global design, engineering and consultancy powerhouse.
  • Excels in major infrastructure, water management, urban building, transport and industrial manufacturing projects worldwide.
  • Recent standout assignments include flood defences in New York, the Sydney Metro, and sustainable legacy planning for the Paris Olympics.
  • Structured around core business areas—Places, Mobility, Resilience and Intelligence—backed by digital centres of excellence.
  • Notable for blending data-driven tools with traditional consulting to optimise asset lifecycles and smart infrastructure.
Culture + Values
  • People First
  • Collaboration
  • Client Success
  • Integrity
  • Sustainability
Environment + Sustainability
Net-Zero by 2035
GHG Emissions Target
Commitment to achieving net-zero across the entire value chain.
70% Reduction
GHG Emissions Target
Aiming for a 70% reduction in absolute scope 1 and market-based scope 2 GHG emissions by 2026, measured from a 2019 baseline.
58% GHG Reduction
Emissions Progress
Achieved a 58% reduction in scope 1 and 2 GHG emissions by end-2023 compared to 2019 levels.
100% Renewable Energy
Energy Consumption
Purchases renewable electricity certificates to cover all office and work-from-home energy use.
  • Transition of company fleet to EVs by 2030 (currently 26–35% by late 2024)
  • 50% reduction in air travel emissions by 2025 (currently ~29%)
  • 35% reduction in business travel emissions by 2025 (already at ~37%)
  • Joined supply-chain emissions platform in 2023 to capture supplier scope 3 data
Inclusion & Diversity
>40% Female Workforce
Gender Diversity Goal
Targets over 40% of workforce to be female by the end of 2026, reflecting a strong commitment to gender balance.
Top 25% eNPS
Employee Satisfaction Ranking
Aims to remain in the top 25% of the professional services sector for employee satisfaction, as measured by eNPS scores.
  • Continues to develop people through Skills Powered Organisation and Energy Transition Academy
  • GEC recruitment drive and increased focus on global roles to support diverse career paths
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