Software Configuration Manager

Description

• Apply a practical systems thinking approach to understand the wider system interactions and solutions.
• Drive customer satisfaction.
• Carry out supportability assessments and analysis related to digital assets, computer resources and software as well as evaluating and investigating technical issues.
• Work collaboratively with the client to ensure requirements are understood and the problem definition is captured effectively.
• Support or lead the development of digital asset support policies and procedures.
• Be adaptable, as project requirements evolve, and ensure relevant parties are notified of changes in the project.
• Support or lead the development and maintenance of technical documentation in line with customer process.

Requirements

• Experience in investigation and assessment of support solutions using in-service data and development of verifiable process improvements
• Good understanding of the hardware, software, firmware, data and network infrastructure integrated solutions and environment for Defence products.
• Typically 5+ years of relevant supportability engineering experience in the UK Defence industry.
• Understanding of systems engineering principles, including requirements management, integration and verification and validation.
• Bachelor’s degree (minimum) in Engineering or a closely related discipline.
• Experience in ownership of end-to-end support deliverables
• Typically 5+ years of relevant supportability engineering experience in a highly regulated industry (e.g., aerospace, nuclear, maritime, infrastructure, oil and gas etc. ).
• Knowledge of UK Defence products and typical in-service or supportability issues
• Experience in writing and reviewing clear technical documentation for a customer.
• Experience in support and systems modelling in a relevant highly regulated industry
• Experience organising and supporting stakeholder meetings, collating the necessary information in a personable manner and driving a project or solution forwards.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance