Apply a practical systems thinking approach to understand the wider system interactions and solutions.
Drive customer satisfaction.
Carry out supportability assessments and analysis related to digital assets, computer resources and software as well as evaluating and investigating technical issues.
Work collaboratively with the client to ensure requirements are understood and the problem definition is captured effectively.
Support or lead the development of digital asset support policies and procedures.
Be adaptable, as project requirements evolve, and ensure relevant parties are notified of changes in the project.
Support or lead the development and maintenance of technical documentation in line with customer process.
Requirements
5+ years
supportability
systems engineering
bachelor's
uk defence
technical documentation
Experience in investigation and assessment of support solutions using in-service data and development of verifiable process improvements
Good understanding of the hardware, software, firmware, data and network infrastructure integrated solutions and environment for Defence products.
Typically 5+ years of relevant supportability engineering experience in the UK Defence industry.
Understanding of systems engineering principles, including requirements management, integration and verification and validation.
Bachelor’s degree (minimum) in Engineering or a closely related discipline.
Experience in ownership of end-to-end support deliverables
Typically 5+ years of relevant supportability engineering experience in a highly regulated industry (e.g., aerospace, nuclear, maritime, infrastructure, oil and gas etc. ).
Knowledge of UK Defence products and typical in-service or supportability issues
Experience in writing and reviewing clear technical documentation for a customer.
Experience in support and systems modelling in a relevant highly regulated industry
Experience organising and supporting stakeholder meetings, collating the necessary information in a personable manner and driving a project or solution forwards.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
must qualify for security clearance (background check required).
Company
Overview
By blending deep technical know‑how with digital innovation, it evolved into a global engineering partner.
Projects range from next‑gen automotive safety systems and AI‑driven semiconductors to cutting‑edge aerospace and defense platforms.
Its financial growth is steady—built on recurring partnerships with Fortune‑top‑10 clients across key sectors.
A hallmark project: sustaining global EMS/ADMS energy‑management software for a major utilities provider.
Another standout: accelerating MRI development and support globally for a leading MedTech firm.
Its edge lies in full‑lifecycle delivery—concept, design, embedded software, manufacturing support, digital sustenance.
Known for foresight, the firm not only solves challenges but anticipates and prevents them.
Culture + Values
Aspiration
Humility
Hunger
Customer focus
Collaboration
Integrity
Environment + Sustainability
Adopt renewable and clean energy sources, environmentally sound technologies and industrial processes
Striving for land‑degradation neutrality and improved resource consumption
Received State Energy Conservation Award 2023 (buildings category, Kerala)
Awarded National-level SEEM Gold award 2022 for Energy Efficiency
Supported climate action through decarbonization initiatives
Inclusion & Diversity
Committed to advancing women in engineering via scholarships and vocational training (Smile Foundation, IEEE)
Global culture built on ensuring everyone feels seen, valued and heard
Employees accountable for embedding inclusion and respect in workplace culture
“Care for people” cultural pillar reflected via stories shared during Pride Month
Culture Advocate Network celebrates multiple cultures and identities year-round
Gender equality is a strategic ESG pillar focused on increasing female representation
The company was founded over 25 years ago with the mission to tackle tough engineering problems.
18 Countries
Global Reach
The company operates across 18 countries, demonstrating its extensive global presence.
Top 10
Client Prestige
The company works with Fortune top-10 clients, showcasing its high-profile partnerships.
$60 Start
Humble Beginnings
The company was founded with just $60, growing into a global engineering powerhouse.
500K Trees
Planting Initiative
Commitment to plant 500,000 trees by 2025 to enhance environmental sustainability.
17,000+ students
STEM education impact
Supported over 17,000 underserved students through STEM education programs, fostering accessibility and opportunities in science, technology, engineering, and math fields.
113K Tons CO₂
Carbon Absorption
Trees planted are projected to absorb 113,000 tons of CO₂ over the next two decades, significantly contributing to carbon reduction efforts.