Make outbound calls daily to previous customers, warm leads, and network contacts.
Re-engage past customers to schedule retail roofing and exterior project bids.
Provide a positive, professional first impression for homeowners reconnecting with R3.
Document all communication, notes, and follow-ups accurately within the CRM.
Generate high-quality appointments that convert into retail sales.
Track and improve performance metrics in collaboration with leadership.
Identify potential retail replacement opportunities through effective conversation and discovery.
Maintain continuous touchpoints with customers to keep them connected to the R3 brand for future needs.
Manage multiple customer touchpoints, callback lists, and lead pipelines efficiently.
Educate homeowners on retail services, timelines, and next steps.
Represent R3’s values and commitment to service in every interaction.
Support the sales team through clear communication and thorough appointment preparation.
Requirements
communication
sales
high-volume
organized
tech-savvy
crm
Strong communicator with a positive, engaging phone presence.
Experience in phone sales, customer service, appointment setting, or business development preferred.
Comfortable in a high call-volume, high-activity environment.
Friendly, confident, and able to build rapport quickly.
Highly organized, dependable, and motivated by measurable goals.
Tech-savvy with the ability to learn CRM systems.
Benefits
Health Insurance Offered
Offer contingent upon successful completion of a background check
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
offer contingent upon successful completion of a background check.
Company
Overview
Top certification
Industry Recognition
The company has earned top certifications from leading manufacturers GAF and Owens Corning for their storm-damage expertise.
Under a day
Fast Turnaround
Some full roof installations are completed in under a day, showcasing their efficient service delivery.
Founded in 2020, this family-owned general contractor grew quickly to serve homeowners and businesses across Iowa, Illinois, and Florida.
Their journey began restoring storm-battered properties, guiding clients through insurance processes before delivering quality roofing and siding solutions.
They expanded from simple inspections to full residential and commercial roof replacements, exteriors upgrades, and solar-roof consultations.
They stand out by combining in-house inspections, insurance-claim support, and efficient installation delivered in a single day.
They operate HAAG-certified inspectors and drone surveys to diagnose issues before they even knock on your door.
Typical projects range from hail-damaged homes to complex commercial roofing and energy-efficient exterior installs.
An unusual fact: they sometimes include solar-roof consultations alongside traditional roofing work.
Their financial model mixes storm-repair contracts with energy-oriented exterior projects to balance recurring demand.
Culture + Values
Customer First: We prioritize responsiveness and clarity in communications, ensuring every client understands our process and outcomes.
Safety-Driven: Mandatory safety training and PPE usage for all on‑site staff—zero compromises on safeguards.
Accountability: Every project has a single point of responsibility from start through warranty period.
Growth & Learning: Regular professional development sessions and certifications for crews and office staff.
Transparency: Clear, itemized estimates and invoicing; real‑time project status updates available to clients.
Environment + Sustainability
70%+ recycled content
Recycled Roofing
Metal roofing materials are made with a high percentage of recycled material, contributing to resource conservation.
40–60 years lifespan
Long-Lasting Roofs
Metal roofs have an extended service life, reducing the need for frequent replacements and minimizing waste.
Roof systems designed to support future photovoltaic installations, with no roof penetrations required.
Stormwater reduction via reflective and high-recycled-content roofing, mitigating runoff heat and volume.
Inclusion & Diversity
No publicly stated DEI strategy or gender‑diversity statistics found.
No measurable targets or reported outcomes related to hiring, promotion, or retention by gender or other demographics.