Regional Manager (Premiere Luxury Portfolio)

Description

• Coach and mentor General Managers to build strong leadership pipelines.
• Oversee hiring and performance management of site staff, ensuring policy compliance and high-performance culture.
• Partner with HR/Training on onboarding, development, and succession planning.
• Develop and manage annual operating and capital budgets.
• Review financial statements, variance reports, and investment opportunities.
• Approve purchase orders and bad-debt write-offs up to $10,000.
• Ensure accurate rent collection, vendor management, and timely reporting.
• Oversee administrative, regulatory, and compliance processes at all sites.
• Monitor property audits and implement corrective actions.
• Ensure consistent application of policies, tenant relations, and legal compliance.
• Set service standards and monitor performance to champion resident satisfaction.
• Manage escalated resident issues, lease enforcement, and community engagement.
• Maintain brand standards across the portfolio.
• Define maintenance and capital improvement strategies for 5-8 assets.
• Oversee preventive maintenance planning, inspections, and asset preservation.
• Review and approve vendor contracts, bids, and project scopes within budget.
• Partner with Engineering leadership on large-scale projects and code compliance.
• Hold General Managers and Maintenance Supervisors accountable for unit turns, curb appeal, safety, and service delivery.
• Drive long-term planning for capital investments, energy efficiency, and asset value.
• Conduct weekly full-property inspections for upkeep and cleanliness.
• Collaborate with marketing and leasing teams to drive occupancy, retention, and rent growth.
• Track market trends and competitor activity to ensure portfolio performance.
• Support training on leasing standards, resident engagement, and brand consistency.
• Lead regional initiatives and act as backup for the Vice President.
• Contribute to company-wide projects, training programs, and strategic planning.

Requirements

Ideal candidates bring at least seven years of progressive property management experience, including three years leading multi‑site luxury rental operations in NYC, and a proven record managing Class A portfolios of five or more assets. Strong financial acumen, collaborative leadership, excellent communication, and proficiency with Microsoft Office and property‑management software are essential.

The position is full‑time and exempt, requiring travel among the assigned properties and availability for after‑hours emergencies. Flexibility to adapt to changing business needs is expected.

• 7+ years progressive property management experience, including 3+ years leading multi-site luxury rentals in NYC.
• Proven track record managing Class A residential portfolios of five or more assets.
• Strong financial acumen with hands-on budgeting, forecasting, and reporting.
• Inspirational, collaborative leader skilled in coaching and empowering teams.
• Excellent communication, organization, and problem-solving abilities.
• Proficient in Microsoft Office and property-management software.
• Deep commitment to exceptional resident experience and brand excellence.
• Executive presence and strategic leadership capability.
• Full-time exempt role with travel across assigned properties and after-hours emergency availability.

Benefits

The portfolio comprises premier luxury high‑rise rentals located in Manhattan’s most dynamic neighborhoods, including One Hudson Yards, Abington House, MiMA, The Westport, and The Lyric. These assets combine iconic architecture, waterfront and design‑forward features, and resort‑style amenities, requiring cohesive operational leadership and brand stewardship.

Compensation includes a base salary of $180,000 – $210,000 plus discretionary bonus, along with a comprehensive benefits package. Offerings cover personalized health care options, competitive financial benefits, generous PTO, wellness resources, and career development programs such as tuition reimbursement and internal advancement opportunities.

• Personalized health care options with medical, dental, vision plans and Employee Assistance Program.
• Competitive financial benefits: salary, incentives, matching 401(k), FSAs/HSA, employer-paid life and AD&D insurance, paid leave and disability.
• Social wellness: 19+ PTO days, mental health resources, fertility, surrogacy, adoption assistance, volunteer days, donation matching.
• Career development: learning programs, tuition and certification reimbursement, internal advancement opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance