Property Surveyor at Metropolitan Thames Valley in Clapham, England, United Kingdom | GBP47,851-50,369 | Kablio

Role

Description

fault diagnosis

caseload management

technical guidance

hazard identification

home review

service improvement

Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
Lead on the accurate diagnosis of building issues, applying your strong knowledge ofdamp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
Review and advise on home improvement requests with a focus on safeguarding our housing stock.
Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.
Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.

Requirements

collaboration

communication

damp diagnostics

repair management

driving licence

nhf rates

Experience working collaboratively with both technical and non-technical teams.
Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
A proven track record in managing and resolving complex property repairs and maintenance issues.
Full driving licence and access to own vehicle for business use required for this role
A deep understanding of housing construction, maintenance diagnostics, and theNHF Schedule of Rates.

Benefits

Hybrid Working - Dependent on job role and department
Access to extensive learning and training opportunities with Wisebox platform
Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
Option to buy or sell up to 5 days annual leave per year
Cycle2work scheme
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Enhanced pension with matched contributions of up to 9%
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Life assurance cover 3 x your salary
Supported family friendly approach with extended parental leave
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

we do not currently offer visa sponsorship.

Security clearance

a basic dbs check will be completed once an offer is made, with a new check every three years.
the role may involve contact with vulnerable adults.

Company

Overview

Formed through the merger of Metropolitan Housing Trust and Thames Valley Housing, the company is a leading housing association.
Committed to building sustainable communities, providing affordable housing solutions, and offering a range of housing services.
Focuses on developing new homes, managing a growing portfolio, and providing support to vulnerable individuals and families.
Specializes in residential and commercial property management, construction, and housing for diverse communities.
Known for tackling complex challenges within the housing sector, consistently innovating in the design and delivery of its projects.
Key areas include affordable housing, regeneration projects, and supporting local communities with vital housing services.
Has established a strong reputation for delivering quality developments that meet the diverse needs of residents.
With a history rooted in social impact, continues to drive forward initiatives that improve lives across the UK.

Culture + Values

Customer-focused
Respectful and inclusive
Act with integrity
Innovative and forward-thinking
Committed to creating better futures
Collaborative and team-oriented
Empowerment of individuals to achieve their potential

Environment + Sustainability

2050

Net Zero Target Year

Aiming to achieve net zero carbon emissions by this year.

Committed to reducing carbon emissions and energy consumption
Focus on energy efficiency in new developments and retrofitting existing properties
Adopting green technologies and materials in construction
Promoting sustainable living through eco-friendly homes and services

Inclusion & Diversity

40% Gender Balance

Board Representation

Achieves notable gender balance at the board level with significant female representation.

Commitment to diverse talent recruitment
Focus on creating a culture of inclusion across all levels
Regular reviews of pay equity to ensure fairness
Development of leadership pathways for underrepresented groups

Articles

About Us

Careers

Our Projects

Role

Description

fault diagnosis

caseload management

technical guidance

hazard identification

home review

service improvement

Be the go-to expert across the Property Directorate for diagnosing and resolving complex building faults.
Independently manage a varied caseload including damp and mould, insurance works, disrepair claims, and more significant or specialist repairs.
Provide technical guidance and post-inspection support to colleagues, ensuring quality and consistency across all property works.
Lead on the accurate diagnosis of building issues, applying your strong knowledge ofdamp and mould, HHSRS, and building pathology to identify and categorise Category 1 & 2 hazards.
Review and advise on home improvement requests with a focus on safeguarding our housing stock.
Play an active role in cross-team initiatives that drive business improvement and enhance the resident experience.
Support the delivery of ad hoc planned works and contribute to continual service improvement through innovation and professional insight.

Requirements

collaboration

communication

damp diagnostics

repair management

driving licence

nhf rates

Experience working collaboratively with both technical and non-technical teams.
Excellent communication and interpersonal skills, with a talent for translating technical issues into clear, resident-friendly solutions.
Strong grasp of damp and mould diagnostics and the ability to apply the HHSRS framework effectively.
A proven track record in managing and resolving complex property repairs and maintenance issues.
Full driving licence and access to own vehicle for business use required for this role
A deep understanding of housing construction, maintenance diagnostics, and theNHF Schedule of Rates.

Benefits

Hybrid Working - Dependent on job role and department
Access to extensive learning and training opportunities with Wisebox platform
Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
Option to buy or sell up to 5 days annual leave per year
Cycle2work scheme
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
Enhanced pension with matched contributions of up to 9%
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
The nature of this role means that the post holder may come in to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years.
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Life assurance cover 3 x your salary
Supported family friendly approach with extended parental leave
Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

we do not currently offer visa sponsorship.

Security clearance

a basic dbs check will be completed once an offer is made, with a new check every three years.
the role may involve contact with vulnerable adults.