Modern Workplace Strategy Lead

The Modern Workplace Strategy Lead role is responsible for managing and optimizing SharePoint environments and leveraging the Power Platform to enhance business processes. This includes administrating, designing, planning, and execution of system design changes, updates, and other initiatives. This role will also support and train users, assess and resolve performance problems, maintain permissions, and provide technical support.

• Partner with the infrastructure teams to ensure continued stability and support of the Microsoft Applications and on-prem environments.
• Collaborate with stakeholders to gather requirements and deliver customized solutions for mid-size projects using Power Apps, Power Automate, and SharePoint.
• Partner with architecture and client teams to define and develop strategy and deliver results in line with the strategy.
• Deployment and decommission of items; Team sites, OneDrive, Teams, and other areas related to SharePoint or the O365 SharePoint Admin Center.
• Document new processes, maintain existing knowledgebases and process documentations.
• Oversee activities to implement ongoing updates. Determine any major changes to the applications, such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.
• Perform development activities in the Power Platform environment, PowerShell or other programming tools.
• Troubleshoot complex SharePoint/Power Apps issues, - gather information, troubleshoot and involve appropriate team members as needed.
• Manage incoming SNOW queue for support and shared mailboxes and Teams.
• Implement AI governance to monitor, classify, and secure SharePoint data, ensuring compliance and automating remediation of security risks.
• Coordinate with the Corporate Security Team to implement advanced security features of Office 365, including Data Loss Prevention, Rights Management, AI, and eDiscovery.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Provide one-on-one or group training sessions as needed.
• Design, develop, and maintain solutions using Power Apps and Power Automate to automate and streamline business processes
• Assist with support and conversion of forms and workflows created with SharePoint Designer or InfoPath to the Power Platform

Arconic is seeking a Modern Workplace Strategy Lead who will create, maintain, and support Power Apps, Power Automate, and SharePoint environments and systems. The role will be part of the Corporate IT Enterprise Applications group, reporting to the IT Manager, Modern Workplace.

• A solid understanding of systems analysis, design, and programming techniques.
• Effective verbal and written communication skills.
• Expert knowledge of the creation and customization of web parts using out-of-the-box standard functionality
• Bachelors' degree from an accredited institution
• Strong human relation skills and be able to interact with internal and external customers, other analysts, and management.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of Hire. Visa sponsorship is not available for this position.
• Knowledge of supporting InfoPath forms and Power Platform tools.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong.
• Understanding vendor vision and direction and staying current on trends and industry best practices
• Written and Verbal Expression — The ability to communicate information and ideas verbally, and in writing, so others will understand.
• Stress Tolerance — Job requires dealing calmly and effectively with high stress situations.
• Systems and Technology — Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations and life cycle.
• Time Management — Managing one's own time and the time of others.
• Expert knowledge of the functionality of SharePoint 2016, SE, as well as SharePoint Online
• Strong customer relationship / skills
• Bachelor’s degree in Computer Science, Business, Math or related field from an accredited institution
• Minimum of 6 years’ experience in IT experience in application or infrastructure area
• Works as part of a geographically dispersed team (e.g. local, global) using a variety of technologies. Acknowledges & accommodates, where appropriate, any variance in time zones and native language.
• Experience with SharePoint workflow processes and Power Platform capabilities