Avantus delivers innovative solutions across energy, infrastructure, and technology sectors.
Onsite IT Specialist providing endpoint support, ticket management, and system administration.
4 days ago ago
$122,573 - $122,574
Intermediate (4-7 years)
Full Time
San Diego, CA
Onsite
Company Size
500 Employees
Service Specialisms
Consulting
Engineering
Project Management
Design
Technical Services
Sector Specialisms
Energy
Solar
Energy Storage
Clean Energy
Renewable Energy
Project & Construction Management
Role
Description
project management
troubleshooting
asset management
change management
onsite support
reporting
Support and help drive IT initiatives including implementations and evaluations of programs and processes. Provide project management oversight for initiatives that you are directly responsible for delivering.
Maintain updated IT documentation both internally to the IT team and on the company intranet for end users.
Work collaboratively with other IT team members, internal Avantus resources and stakeholders, and external IT solutions partners as one team to solve problems and develop solutions in support of our team and our business
Troubleshoot and support hardware, software, and enterprise application issues
Utilize MDM (mobile device management), ticketing, and asset management platforms to troubleshoot and track IT inventory
Adhere to responsible change management, documentation, and business continuity best-practice and process in coordination with and in support of all team members
Support the San Diego office onsite to make changes to physical infrastructure or address user uses, working with minimal supervision
Propose and drive iterative improvements to IT systems and processes under the supervision of department leadership
Maintain updated project trackers, reports, or dashboards as helpful and efficient to support IT projects and initiatives.
Work with external vendors to coordinate the delivery and return of IT assets
Provide first-layer support for IT tickets in a timely, professional, and properly prioritized manner. Escalating IT tickets in a timely manner when necessary.
Requirements
azure ad
powershell
itil
cisco
intune
3-4 years
Knowledge of basic enterprise applications and operating systems including Windows, Mac OS, and iOS
Industry standard ITSM, Networking, Application, or Security certifications are a strong plus. The following are not specific requirements but would be indicators of proven expertise.
Demonstrated ability to work directly with stakeholders across different business units to resolve and/or escalate support issues.
Microsoft – Microsoft specific systems administration, Azure, and or 365 certifications
Familiarity with PowerShell
Experience in troubleshooting techniques (including finding the root cause) and ticket triage
Explicit experience specifically with Entra/Azure AD and MS 365 cloud infrastructure
IT Service Management – ITIL, CompTIA, or equivalent
Strong communication skills, attention to detail, and ability to self-organize
Experience or familiarity with IT and InfoSec industry-standard compliance frameworks
Experience with cloud infrastructure (i.e. Azure AD, MS 365, Google Workspace)
Proactive approach to driving projects and tickets to completion
Demonstrated ability to present and clearly explain project or plan-of-action proposals in a group setting and document them thoroughly in a change management process
Service oriented, collaborative, and client-success mindset first and foremost
3-4 years minimum experience with Avantus core IT Infrastructure such as Microsoft Endpoint Manager/Intune, JAMF, Entra/Azure AD, Microsoft Office, Exchange and MS365, Zoom, Slack, Freshservice, and Salesforce.
Security mindset and dedication to best-practice and continual improvement
Networking – Cisco or equivalent
Experience managing enterprise-level cloud applications such as ERP, advanced document management systems or similar, password management, data analytics
Experience administering and supporting a wide variety of cloud and desktop apps enabled for the enterprise
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to bridge the gap between innovation and practical solutions.
Specializes in providing services across complex energy, infrastructure, and technology projects.
Has a rich history of delivering impactful solutions for both public and private sector clients.
Works on high-profile projects in sectors like energy, utilities, and industrial development.
Combines cutting-edge technology with extensive industry knowledge to solve today's challenges.
Known for handling complex projects that require a deep understanding of technical and operational details.
Dedicated to optimizing infrastructure with a focus on sustainability and performance.
Culture + Values
Customer-focused
Innovative solutions
Excellence in execution
Integrity and accountability
Collaborative teamwork
Results-driven
Environment + Sustainability
Net Zero by 2050
Carbon Emissions Target
Committed to achieving net zero carbon emissions by 2050 across all operations.
Focus on renewable energy and sustainable practices in operations
Sustainable product offerings and services
Active efforts to reduce waste and environmental impact
Continuous improvement in sustainability performance
Inclusion & Diversity
Promotes inclusive work environments and diversity of thought
Equal opportunity employer
Provides ongoing development and support for diverse talent pools